Introduction to Artificial Intelligence

Overview of what AI is and what it will mean for your Organization

Organizations today are using AI to analyze employee retention, customer behavior and operational performance. What do you do and what should you be concerned with? Organizations today are very enamored with artificial intelligence capabilities to find hidden patterns and tease out issues in data and text. Each organization is trying to find an advantage over its competitors.

This explosion of interest in AI poses a challenge to managers for effectively making sense of and using AI effectively. The most nimble and adaptable companies and executives will thrive. Organizations that can rapidly sense and respond to opportunities will seize the advantage in the AI-enabled landscape. (Erik Brynjolfsson and Andrew Mcafee, HBR,)

Organizations are interested in effectively utilizing AI as a key component of improving performacne. Senior management and organization functional management must be clear about the use and value of AI to avoid chasing an unachievable and expensive dream.

AI carries with it many implications along with improved productivity and efficiency. Jobs may change dramatically, current skills become obsolete and displaced and there may be unrealistic fear of robots as well as other aspects of automation. This was true when automation was introduced on the factory floor in the 1960’s and 1970’s. Today pictures of auto assembly and other manufacturing plants show fewer workers. What impact do these changes have on today’s organizations?

Baying work, newer and more interesting tasks and less physically demanding and boring operations are coming.

Expected learning outcome

• Explain the different uses of AI today
• Understand the limits of AI
• Interpret social media data to understand sentiment
• Understand the techniques used for the different types of AI capability
• Explain some common uses of AI and the potential for many organisations
• Explaining the technology available for AI relevant to your organisational needs
• Interpret how AI can help your organisation excel
• Select appropriate AI techniques for your organization
• Suggest operational opportunities for AI in your organization

Who should attend

Managers and professionals should prepare for the coming changes. What happens when AI becomes part of the work process? What can we expect from AI capabilities today? What may happen in the future? Answers for these and other questions are part of the value of this training.

This course is tailored for any managers, directors interested in learning the application, current and future use of Artificial Intelligence.