Workplace Interpersonal Skills

What is Interpersonal Skills?

Interpersonal skills are the set of abilities enabling a person to interact positively and work effectively with others. Development of the interpersonal skills of employees is a key goal of training and development initiatives for many companies, and is considered a constructive manner in which to handle office disputes and other personnel issues. These skills include the areas of communication, listening, delegation of tasks and leadership.

Who is it for?

This training is suitable for those professionals who deal with people. The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work tasks we are responsible for.

What are the Outcomes?

After undergoing this training, you will be able to:

• Recognize the importance of interpersonal skills
• Describe how good communication with others can influence our working relationships
• Outline the roles we play in our work groups and teams