Professional Business Correspondence

Course Overview

Nowadays we observe immense innovations which also influence even apparently unshakable pillars of life, such as business correspondence. Modern business correspondence includes much more than just letters, email, and memos, which we get accustomed to. Text messages, social media messages, online chats, messengers, reports, online proposals, video messages, etc. have become an integral part of the way we communicate in the business environment.

Business correspondence is the most common and trusted way to communicate with people within the organization, with other organizations, and with customers. Thus, business writing is vital for your thriving and prominent career, no matter what position you have. This business correspondence training course helps you to master every element you use to communicate daily, starting from effective emails and memos and ending with sophisticated proposals, online text, video messages, etc. On this course, you cover all types of business letters, overcome ‘writer’s block,’ get acquainted with best styles of writing and know how to use each style to get results you want from your writing in the most efficient way.

Throughout this business writing training course, you will gain highly practical and relevant knowledge, such as:

• Know how and when you should use different types of business correspondence
• Refine your writing with proven tactics that let your e-mails and letters stand out
• Know insights of all types of business letters: sales letters, order letters, follow-up letters, etc.
• Explore how to get people to act – turn business correspondence into your secret weapon
• Master the modern business correspondence, such as social media, SMS, messengers and more.

Course content

Day 1

• Review the Insights of Modern Business Correspondence
• Formal and Informal Message – How not to Cross the Line of Formality
• Find Your Voice – Make Your Written Correspondence Unique
• Writing Specifications Under Consideration of “To Whom” Component
• Master the Different Types of Business Letters to Get Best Results
• Proven Techniques to Write Outstanding Memorandums & Letters
• Email Fundamentals and Structure – Essentials that are Often Overlooked
• Email Sensitive Issues - How to Reply to Complains, Say No, Get People to Respond, etc.

Day 2

• Creating Reports in Accordance with the Globally Accepted Standards
• Write Business Proposals that Always Get a Reply You Expect
• Meeting Agendas and Follow-Ups – Make Meetings Useful and Efficient!
• Let Your Written Texts Speak for You – How to Deliver Outstanding Messages
• Use Social Media as an Advanced Business Communication Tool
• Messengers – Bring Your Multichannel Correspondence to the Next Level
• Exploring the Nuances and Pitfalls of Modern Communication
• Personal Plan on Implementing the Knowledge Gained on the Course

What will you gain

In this intensive and highly practical course, you will study various business correspondence techniques and rules which will greatly help you in your workplace, including:

• Better identify your audience and tailor your message to them
• Learn how to switch between informal and formal styles skillfully
• Overcome the fear of the blank page and learn how to start more effectively
• Write business letters that meet all international standards
• Master effective email writing to achieve clarity and successful communication
• Boost your professionalism and get the opportunity to stand out at work
• Write clear memos and reports that deliver tangible results
• Use social media messages and messengers with maximum efficiency
• Know out the common faults in business writing and how to avoid them
• Learn how to compose messages that deliver the desired outcome
• Create business proposals that stand out from the competition

Why Choose Atton Courses?

We use the best and latest educational praxis. All of our courses and trainings are designed using our unique Atton LPI Learning Methodology© which guarantees the delivery of extensive knowledge over a short time period with an easy-to-understand approach. All course materials are absolutely unique and are the combination of fundamental and systematic knowledge, practical studies and real-life implementation elements.

We deliver in our 2- and 3-day trainings knowledge and skills which are commonly delivered over a much longer period of time – thus truly saving our participants time and money.

Course Advantages

Professional, up-to-date expertise is one of the most powerful elements of success in the modern business and career environment.

Our Courses and Trainings are highly useful for business owners, management and employees at all levels and provide, in a highly effective way, current and solid professional development qualifications and skills combined with practical real-life essentials.