The courses will give an overview of International Warehousing Management and provide delegates with an advanced understanding required for them to operate and lead a warehouse operation handling international trade. Through a mixture of presentation, discussion and debate and highly practical exercises, delegates will have the opportunity to explore and enhance their understanding of latest trends and techniques, and measure them against their own operations. Whilst there will be a focus upon looking for opportunities for cost reduction, driving innovation and ensuring the needs and wants of internal and external customers, attention will also be given to the needs of supply chains as a whole, including complex contractual and relationship management issues.
Each attendee who will complete this training will gain the following outcomes
This course beneficial for staff members working in the procurement environment, who are new to negotiations and would like to be well-prepared before embarking into this field. Staff, who are already conducting negotiations but have never had any formal negotiation training, will also find this course educating.
Training Duration: 2 (Two) days (6 Hours/day)
The following program are planned for this training. However, the instructor(s) may modify this program before or during the training for technical reasons with no prior notice to the delegates. Nevertheless, the training objectives will always be met:
| 08:30 – 09:00 | Registration & Coffee |
| 09:00 – 09:30 | Welcome & Introduction |
| 09:30 – 10:30 | The Role of the Warehouse Why do we hold stock? Modern stock trends Specialist warehouses Health and safety issue Transportation issues |
| 10:30 – 11:30 | The Role of the Warehouse Manager The warehouse manager’s challenge People management Attracting, training and keeping warehouse employees Operating hours |
| 11:30 – 11:45 | Break |
| 11:45 – 12:30 | Warehouse Layout Data gathering Space calculations Aisle width Other space requirements Finding additional space |
| 12:30 – 01:30 | Storage and Handling Equipment Mechanical handling equipment Storage and racking developments Energy requirements |
| 01:30 – 02:10 | Lunch |
| 02:10 – 03:15 | Warehouse Processes: Receive Pick and Put-away Receiving Pre-receipt In-hand Preparation Off-loading Checking Cross-docking operations Recording and quality control Put-away Automated handling Pick lists Barcodes, RFID and the technology revolution in the warehouse Inventory control, stock-taking Cost of errors Security |
| 03:15 – 03:30 | Warehouse Management Systems The opportunities Selection of the right system Selecting a partner Implementation Software as a service Developments |
| 03:30 – 03:45 | Break |
| 03:45 – 04:00 | Training Wrap-Up |
| 04:00 | End of the Day One |
| 09:00 – 09:30 | Training Recapitulation for Day Two |
| 09:30 – 10:30 | Cost of warehousing Types of costs Return on investment Traditional versus activity-based costing Logistics charging methods Hybrid solutions |
| 10:30 – 11:30 | Performance Management Why do we need to measure performance? What do we need to measure? Traditional productivity measures New performance metrics Benchmarking Balanced Scorecard |
| 11:30 – 11:45 | Outsourcing The decision to outsource the warehouse Core activities Customer service Labor relations Financial strategy Flexibility 3PL and 4PL opportunities Preparing to outsource Choosing the right partner The transition Choosing a third party Managing a third party relationship Why contracts fail The future of outsourcing |
| 11:45 – 12:15 | The Lean Warehouse What is Lean Warehouse opportunities for Lean activities Lean versus agile The customer service dichotomy The impact of Lean operations on the warehouse International Aspects of Warehousing The challenges of warehousing in remote locations International contracts Using Incoterms Other international trade concerns Montreal, Warsaw Protocol considerations International trade considerations (Land, sea, air aspects) |
| 12:15 – 01:00 | The warehouse and the Environment International legislation Warehouse energy usage Energy saving/production Waste and the environment Packing, pallets, and other warehousing materials Waste disposal Hazardous waste T The Future of the Warehouse A view of the future |
| 01:00 – 01:40 | Lunch |
| 01:40 – 02:35 | Practical Exercises |
| 02:35 – 02:50 | Break |
| 02:50 – 03:30 | Case Study |
| 03:30 – 03:45 | Training Summary |
| 03:45 – 04:00 | Giving of Training Certificate Completion |
| 04:00 | End of the Course |
Material given during the training: [DVD’s and Case Studies will be used during this course to illustrate examples of good and bad change implementation processes].
Each delegate will be asked to complete a Pre-Course Assessment Form to determine their current level and objectives for attending the course. The content of such Form will be used by the trainer only to give tailored training that is focused on each group of delegates.
Each delegate will be asked to complete an Individual Development Plan and Vocational Completion Certificate
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