Advanced Communication for Leaders (Certified)

Discover breakthrough leadership communication techniques for driving business value and becoming a more powerful leader

Master best practices for influencing peers, managers, subordinates, customers and other stakeholders

Course Objectives

• Become more effective at handling your specific challenges, from delivering bad news to increasing team motivation
• Communicate confidently in any environment, from spontaneous “elevator pitches” to high-stakes reports and proposals
• Make the most of today’s electronic communication tools
• Deliver powerful messages that win hearts and minds: messages that are short, simple, strong, credible, tailored to your audience and lead rapidly to action

Who Should Attend?

This course is for experienced leaders interested in developing superior leadership communication skills to achieve even greater success at the highest levels of their organizations.

Course Outline

Module 1: Our Framework: The Five Imperatives of Advanced Leadership Communication

• Describe the Model of Leadership Communication
• Describe the Five Imperatives of Advanced Leadership Communication
• Describe the Objectives, Agenda, Methodology and Ground Rules for This Program

Module 2: Prepare Carefully

• Organize Ideas Using Mind-Mapping
• Pinpoint Your Message’s Desired Outcomes Using a Results Matrix
• Tailor a Message for Your Intended Audience
• Pick the Right Channels Through Which to Send Your Message
• Perfect Your Message Using the KISSSS Principle

Module 3: Earn Credibility

• Identify the Characteristics of a Credible Leader
• Demonstrate Caring, Character and Competence in Touch Situations, While Using Appropriate Communication Channels
• Establish Your Credibility Firmly in Order to Persuade Others

Module 4: Win Hearts and Minds

• Create a Logical Train of Thought to Persuade
• Create a Persuasive Message That Evokes the Right Emotions
• Reframe a Message from Negative to Positive
• Adjust Your Message to Accommodate the Audience’s Needs, Wants and Style

Module 5: Build Consensus, Commitment and Cooperation

• Craft Messages to Champion Change
• Identify Techniques for Building Consensus in Anticipation of Resistance
• Describe How to Secure Commitment and Corporation Through Change Initiatives

Module 6: Get Results—In the Face of Resistance

• Describe and Demonstrate How to Handle Resistance
• Describe and Demonstrate How to Manage Conflict
• Describe and Demonstrate How to Mediate a Hostile Dispute

Course Methodology

A variety of methodologies will be used during the course that includes:

• (30%) Based on Case Studies
• (30%) Techniques
• (30%) Role Play
• (10%) Concepts
• Pre-test and Post-test
• Variety of Learning Methods
• Lectures
• Case Studies and Self Questionaires
• Group Work
• Discussion
• Presentation

Course Fees

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Course Timings

Daily Course Timings
08:00 - 08:20       Morning Coffee / Tea
08:20 - 10:00       First Session
10:00 - 10:20       Coffee / Tea / Snacks
10:20 - 12:20       Second Session
12:20 - 13:30       Lunch Break & Prayer Break
13:30 - 15:00       Last Session