Retail and Advanced Management Diploma

An effective manager can never afford to let themselves stagnate, as there is always room to grow, develop and lead their team to new heights!

Equipping you with a combination of specific retail-industry knowledge and essential management skills, this comprehensive course provides you with a thorough education in Retail and Advanced Management. This is a career which involves supervising the sale of products, and is closely related to other economic areas such as: international business, marketing, advertising, consumer science, logistics, operations management, and more.

Benefit from a broad range of management and leadership theories and a whole host of practical tools to apply in their working environment. Not only can you learn the fundamentals of outstanding management, the course also covers motivational techniques, the differences between leadership and management, and will provide an abundance of fantastic management techniques.

Course Curriculum

Modules

• Retail and Customer Service
• Managing Retail Store
• Human Resource Management in Retail
• Retail Store Management
• Retail Information Systems
• Introduction to Retail Operation Management
• Managing Inventory
• Managing Production
• Managing Quality
• Operation Process from the Office
• Fundamentals of Advanced Management Skills
• Basic Management Skills
• Overview of Essential Management Skills
• Learning Advanced Communication Skills
• Concepts of Management Paradigms
• Understanding the Differences: Leadership vs. Management
• Team vs. Group from
• Definitions of Advanced Motivational Techniques
• Definitions of Additional Management Techniques

Summary

• Summary of Advanced Management Skills

Benefits you will gain

• High-quality e-learning study materials and mock exams.
• Tutorials/materials from the industry leading experts.
• 24/7 Access to the Learning Portal.
• The benefit of applying for NUS extra Discount Card.
• Recognised Accredited Qualification.
• Excellent customer service and administrative support.

The method of Assessment

At the end of the course, learners will take an online multiple choice question assessment test. This test is marked automatically, so you will receive an instant grade and know whether you have passed the course.

Certification

Successful candidates will be awarded Diploma in Retail and Advanced Management.

Eligibility / Requirements

Learners must be age 16 or over and should have basic understanding of the English Language, numeracy, literacy and ICT.