Office Management Diploma Level 3

Office manager create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. This course will guide you on the responsibility of an office manager in an organization. Office manager responsibilities include scheduling meetings and appointments, making office supplies arrangements, greeting visitors and providing general administrative support to our employees. Previous experience as a Front office manager or Office administrator would be an advantage.

A successful Office manager should also have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties. Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation. This course has all the information you need to be a successful office manager, so if you are interested in office management this is the course for you.

Managing Office

• Building Your Management Team
• Building A Successful Brand
• Achieving Quality Through Teamwork
• Keys To Staying Motivated
• Improve Your Marketing
• Provide Top Customer Service
• Wrapping Up

Office Management

• Module One – Getting Started
• Module Two – New Hires
• Module Three – It’s About Interacting and Influencing
• Module Four – Dealing with Rumors Gossip and Half Truths
• Module Five – Office Personalities (I)
• Module Six – Office Personalities (II)
• Module Seven – Getting Support for Your Projects
• Module Eight – Conflict Resolution
• Module Nine – Ethics
• Module Ten – You Are Not an Island
• Module Eleven – Social Events Outside of Work
• Module Twelve – Wrapping Up