Business Writing / Correspondence

Written words play a vital role in communication and it is considered to be more powerful than verbal words. Business writing is the communication or exchange of information in a written format for the process of business activities. It is a skill which involves structured presentation of words with influencing ideas and adequate representation which takes place between organizations, within organizations or between the customers and the organization. It will also provide an overview of the most common business documents such as proposals, reports, and agendas.

Topics Covered

• Common business writing problems
• Working with Words / Sentences / Paragraphs
• Writing Meeting Agendas
• Writing E-mails
• Writing Business Letters
• Writing Proposals
• Writing Reports
• Other types of Documents
• Proofreading and Finishing

Learning Outcome

• Gain better awareness of common spelling and grammar issues in business writing.
• Review basic concepts in sentence and paragraph construction.
• Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
• Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, business proposals, and business reports.
• Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
• Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
• Define proofreading and understand techniques in improving proofreading skills.
• Define peer review and list ways peer review can help improve business writing skills.

Eligibility / Requirements

The candidate must know the basic of English language and should have completed high school / undergraduation or worked in an administration position.