Business Etiquette and Professionalism

Developing a professional reputation takes more than simply having the right skills and talents for the job. It's about being self-aware, polite, and essentially treating those you interact with in a respectful way. Because your reputation is so important, you must proactively build a positive one if you want to succeed in your career.  Your reputation often precedes you in any work environment. It can define your creditability, impact your career opportunities, and shape your relationships with your colleagues.

Includes 11 Chapters

• Disciplines of Organizational Learning: Personal Mastery
• Developing Your Reputation of Professionalism with Business Etiquette
• Professionalism, Business Etiquette, and Personal Accountability
• Communicating with Professionalism and Etiquette
• Using Business Etiquette to Build Professional Relationships
• Business Etiquette in Introductions
• Reframing Negative Situations
• Managing Goals
• Broadening Your Learning Horizons
• Targeting Personal Learning
• Safe Small Talk