Emotional Intelligence

Course Content

• The business case for Emotional Intelligence (EI)/ Emotional Competence (EC)/ Emotional Expertise (EE)
• The clusters and competencies of EI/EC
• The human brain, emotion and peak performance
• Leadership and the learning organization
• Gain, maintain and enhance emotional competencies
• Emotional self assessment
• Perceiving, understanding and managing emotions
• Emotional expression
• Emotional understanding
• Relationship building
• Tact, transparency and emotional control
• Impact, influence and resilience

Eligibility / Requirements

• Working Professionals
• Degree Holders
• Industry Practioner
• Other staff to upskill their knowledge