Course Content
- The business case for Emotional Intelligence (EI)/ Emotional Competence (EC)/ Emotional Expertise (EE)
- The clusters and competencies of EI/EC
- The human brain, emotion and peak performance
- Leadership and the learning organization
- Gain, maintain and enhance emotional competencies
- Emotional self assessment
- Perceiving, understanding and managing emotions
- Emotional expression
- Emotional understanding
- Relationship building
- Tact, transparency and emotional control
- Impact, influence and resilience
Eligibility / Requirements
- Working Professionals
- Degree Holders
- Industry Practioner
- Other staff to upskill their knowledge
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