Professional Receptionist

Job Summary
Answer telephone, screen and direct calls

• Take and relay messages
• Provide information to callers
• Greet persons entering university
• Direct persons to correct destination
• Deal with queries from the public, staff, faculty, parents and students
• Ensure knowledge of staff movements in and out of organization
• Monitor visitor access and maintain security awareness at all times
• Provide general administrative and clerical support to other departments as necessary
• Prepare correspondence and documents
• Receive and sort mail and deliveries
• Schedule appointments
• Maintain appointment diary either manually or electronically
• Organize conferences and meeting room bookings as necessary
• Co-ordinate meetings
• Monitor and maintain office equipment
• Control inventory relevant to reception area
• Tidy and maintain the reception area
• Contribute to team effort by accomplishing related results as needed.

Required Skills
Bachelor degree desired

• Verbal and written communication skills in English and Arabic
• Professional personal presentation
• Customer service orientation
• Information management
• Organizing and planning
• Attention to detail
• Initiative, Reliability & Stress tolerance

Additional qualifications

• Knowledge of administrative and clerical procedures
• Knowledge of computers and any relevant software applications
• Knowledge of customer service principles and practices
• Keyboard skills
• Ability to work a telephone system