Online Certified KPI Professional Course

Introduction

KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.

This training course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the real business environment.

3 Key business benefits

• Improve the performance of your company by practicing a sound framework for KPI measurement
• Obtain better business results by selecting the right KPIs to monitor for your company
• Generate value from using KPIs by optimizing the data collection process

5 Benefits

•  Support decision making by accessing relevant performance data
• Use pre-populated tools to facilitate the implementation of a KPI Measurement Framework in your organization by receiving 10+ templates used in working with KPIs
• Access an innovative learning experience based on a 3 stage educational process
• Obtain premium recognition as a Certified KPI Professional by completing a unique international learning program
• Expand your business network by becoming a member of the international Certified KPI Professionals Community

Learning objectives

•  Differentiate between objectives, KPIs and initiatives
• Understand KPI selection in different contexts
• Apply best practice techniques to KPI selection
• Document KPIs in a standardized template
• Learn when and how to use benchmarking in target setting
• Optimize the KPI activation and data gathering process.

Educational resources

The KPI Infographic

• The qualitative reports Performance Management in 2012 and Performance Management in 2013
• Catalogues: KPI Documentation Forms, Negative Behaviors, Targets in Practice, Dashboards, Scorecards, Graphs in Practice
• Fact Sheets: KPI Definitions, KPIs in Practice, Terminology in Practice, KPI Selection Criteria, Performance Management Related Theories
• Video doodles: What is a KPI; a KRI and Metrics; What is a Dashboard; What is a Scorecard; Understanding the KPI Documentation Form
• Other resources consisting in videos, whitepapers or case studies relevant for KPI measurement.

Evaluation

The certification process is finalized only when you complete all of the 3 stages of the learning experience. You will receive the Certified KPI Professional diploma after you have successfully completed all of the 3 stages of the learning experience. This certifies the skills and knowledge related to performance measurement field.