Government Relations Officer - Part Time
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Responsibilities
- The following are specific responsibilities and contributions critical to the successful performance of the position:
- Have a working knowledge of all Corporate and Hotel operating procedures.
- File visa application for guests and employees and ensure a timely approval.
- Ensure that associates who have direct contact with guests must have their food handling card.
- Maintain a weekly cost overview with detailed justification.
- Assist with applications for various licenses needed for the Hotel i.e. liquor, Hotel, entertainment etc.
- Maintain a passport file system in the office.
- Monitor the visa, occupational card and passport expiration of all the associates.
- Ensure that front office maintains a proper guest passport file system.
- Accompany employees to the airport at the end of their contract to ensure visa cancellation.
- Assist the Sales Department with leads from local companies and Government institutions.
- Responsible for following up online pendingvisas at the Immigration office for verification
- Responsible of sending all the documents for Medical, EID, cancellation, OHC, change of status typing to the typing centerand collecting the applications ifit’s required
- Responsible of assisting new associates for visa and OHC Medical from the Hotel to Hospital and vice versa.
- Responsible of Collecting EID cards, OHC cards from the respective Govt. Authority and send an email to Govt. Relation Manager
- Responsible of Taking monthly Hotel reports for all the associates, from Immigration Authority
- Responsible of applying renewing, paying Etisalat, Ejari, Empower and DEWA bills for the hotel.
- Responsible of Assisting terminated staff to the airport to ensure their exiting the country as perthe company’s policy
- Responsible for any attestation of documents required by the associates as well as the Hotel documents attestation.
- Assistant if required in providing update regarding any pending visa’s, EID, OHC card to Govt. Relation Manager in a daily basis.
- Responsible of following up with the team and tracking the cancellation applications, change of status, while processing visa applications
- Responsible of the guest visas incase of any visa was pending or rejected.
- Performs other related tasks as assigned by management.
- Complies with Marriott International Hotels Limited Regional Office policies and procedures.
- Working hours as required to do your job but normally not less than 48 hours per week.
Education & Experience
- Good level of English essential
- Skills and Knowledge
- Reading Comprehension – Understanding written sentences and paragraphs in work related documents.
- Writing – Communicating effectively in writing as appropriate for the needs of the audience.
- Management of Financial Resources – Determining how money will be spent to get the work done, and accounting for these expenditures.
- Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Basic Computer Skills – Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
- Job Specific Computer Skills – Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
- Number Facility – The ability to add, subtract, multiply, or divide quickly and correctly.
- Management of Material Resources – Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- Equipment Selection – Determining the kind of tools and equipment needed to do a job.
- Originality – The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.
- Mathematics – Using mathematics to solve problems.
- Management Competencies
- Adaptability – Ability to effectively adjust to major changes in work tasks or the work environment.
- Building Trust – Ability to interact with others in an honest, fair and respectful way; giving others confidence in one’s intentions and those of the organization.
- Communication – Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message.
- Customer Focus – Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers’ needs.
- High Work Standards – Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks.
- Planning and Organizing – Skilled at establishing courses of action for self and others to ensure work is completed efficiently.
- Problem Solving/Decision Making – Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions.
- Stress Tolerance – Ability to maintain stable performance and positive relationships with others while under pressure or opposition.