Restaurant Manager Resume Template (CV Example)

KENNETH L. BALDWIN

RESTAURANT MANAGER

Location: 2252 N. Main Street • Phoenix, AZ 85000 | Email: kenneithbaldwin@abc.com

Telephone: 480 555 0000 | Mobile: 305 444 4444

PROFESSIONAL PROFILE

A dynamic, results-oriented Restaurant Manager offering focused leadership on driving sales and profitability in highly competitive markets. I have consistently achieved performance goals through enthusiasm, tenacity, and initiative, which complement knowledge & expertise as core skills and areas of specialization as highlighted below.

CAREER HIGHLIGHTS

The Farm, INC., Phoenix, Arizona, Manager
2004 to Present

Family dining/Complete meal concept/$11 average check; seating for 450; 60 staff members

I employed an efficient, high-energy, and professional approach to store operations management in order to:

RESPONSIBILITIES

  • Balance service with costs to ensure profitability
  • Promote guest satisfaction to steady repeat business
  • Coach/schedule servers to maximum levels of performance
  • Monitor BOG for consistent sanitation, food quality, and presentation
  • Purchase/control inventory with attention to budget guidelines
  • Contribute to the store’s recognition as the most profitable in the 41-store chain, exclusively through maintaining a gross profit of up to 48%.
  • Involved in special projects, including one that initiated a three-month in-house customer service contest for busers, servers, and hosts to effect continuous improvements in service scores, and one that introduced a wine seminar for servers, thus strengthening knowledge of offerings, which dramatically increased wine sales.

CHILI’S GRILLE, Forest Grove, Washington, Assistant Manager
2003 to 2004

Casual dining bistro; seating for 60; 22 staff members

RESPONSIBILITIES

  • Directed all general restaurant operations, which included monitoring food quality and staffing requirements to ensure a positive dining experience for every guest.

EDUCATION & QUALIFICATIONS

Oregon State University
Hospitality and Business Management

Class of 2003

I attended Oregon State University to major in Hospitality and Business Management. I am also well-versed in business administration. After successfully completing the course work, which consisted of strategic analysis, cooking and dining room service, foodservice systems and controls, and food science and nutrition. I also graduated at the top of my class.

CORE SKILLS

  • Team Building
  • Staff Training
  • Purchasing
  • Inventory Management
  • Quality Assurance/ Control
  • Facilities/ Safety Management
  • Customer Service/ Guest Relations
  • Cost Containment/ Control
  • Policies and Procedures
  • Continuous Performance Improvement
  • Computer skills: MS Word, Excel and PowerPoint
  • POS systems including Maitre ‘d

LANGUAGES

English ♦ Italian ♦ French ♦ Russian ♦ Bengali

HOBBIES & INTERESTS

Cycling ♦ Cooking ♦ Scrapbooking ♦ Painting ♦ Writing ♦ Travelling

INDUSTRY REFERENCES

Mr. Thomas Jefferson
Manager
Tel: 0161 334 7672 | Email: thomasjefferson@gmail.com

Mr. Eric Tudic
Hotel Manager
Tel: 0236 625 7572 | Email: erictudic@gmail.com

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