Learning Management Systems Specialist

Job Summary

Operational

• Conduct training programs for all course managers, department coordinators and trainer roles defined in LMS ensuring adequate user knowledge of the system.
• Monitor and controlling the daily operations of LMS
• Responsible for data migration and uploads to update all training records in the system for user departments.
• Reviews and assists in the creation of business requirements documents, funcational specification documents, test plans, Standard Operating Procedures (SOPs) and user manuals.
• Validating all data for pre and post course activity.
• Define and create hierarchy and categories for new existing user departments
• Responsible for creating new courses, offerings and classes for new and existing user departments
• Responsible for reviewing the system features, user feedback and make recommendations on upgrades for enhanced navigational and usability experience.
• Develop a thorough understanding of all integrated modules and systems and producing impact analysis report on system upgrades
• Coordinating with IT development team in creation and documentation of system enhancement and functionalities.
• Reviewing with modifying SQL queries to extract data as per requirements from various business units.
• Liaise with IT development team for defining and creating all prototype pages for new upgrades.
• Responsible for update of all development and enhancement phase document using Share Point and Version Control System (VSS).
• Coordinate with IT for uploading and testing all eLearning courses during the development phase.
• Creating monthly report on training statistics for TD and other department.
• Develop and deliver presentation and provide turnaround to problems & emergency situations that impact normal operations.
• Lead & facilitate meetings with vendors and internal departments to coordinate consistent system and business processes.
• Attending all operational and training meetings as required.

About You

Qualifications

Essential

• Bachelor’s Degree or equivalent
• 2 years of direct experience in implementation, deployment and support of Learning Management Systems in a global enterprise.

Preferred
Certification and/or accreditation in Database Management.

Experience

Essential

• Specialist – minimum 5 years of job related experience required.
• 5 years of experience in providing system support with conducting technical training for system users on a need basis.
• Sound knowledge of new learning technologies in the market.

Preferred
Understanding of eLearning standards including SCORM, AICC and IMS.

Job Specific Skills

• Ability to develop clear, actionable steps from overall strategy.
• Project and time management skills.
• Ability to learn new tools and processes quickly.
• Able to prioritize and execute tasks / problem solving in high-pressure environment.
• Strong attention to detail, critical thinking and analysis skills.
• Excellent leadership skills and ability to motivate a team towards outstanding results.
• A critical attitude supporting quality and detail.
• Well-developed interpersonal skills and ability to engage with senior management.
• Well development interpersonal skills and ability to engage with senior management.
• Excellent written and oral communication skills.
• Sound knowledge of MS office tools.

Note: you will be required to attach the following

• Resume / CV
• Copy of Highest Educational Certificate