Trainer

Job Summary

Administer, organize, develop and conduct product and company training programs for clerical, supervisory, technical, and lower-level management personnel.

Essential Job Functions include:

• Conduct training sessions covering specified areas such as on-the-job training, refresher training, etc. This will include training both in the HO Training Facility and travel for training in the field offices.
• Maintain and update Competency Dictionary on regular basis;
• Help in identifying direct competencies and competencies’ levels for each job; especially by assessing the work of the field staff.
• Help in preparing training plan and training budget;
• Help in designing, managing, and evaluating internal and external Training Programs in coordination with 3rd party Training Centers;
• Develops, writes and coordinates training manuals working with Specialists for specific details. The training manuals should include: course content, visual charts, slides, etc.
• Administers and evaluates training program qualification tests and determines eligibility of prospective attendees;
• Confer with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies;
• Test trainees to measure progress and to evaluate effectiveness of training;
• Maintain training records for all staff. Review training files for completeness;
• Perform other duties as necessary to meet company goals.

Skills

• Professional/Technical Know-How
• BS degree in HR, Business Administration, Finance, or a related field;
• Preferably 7 years of banking experience including two years in Credit Operations.
• A minimum of 2 years of experience in training, teaching, or related HR experience;
• Creative ability, writing proficiency, visual graphics design ability;
• Able to develop follow up & tracking tools;
• Good organizer, meticulous, and good public speaker at ease moderating large groups.
• Ability to prepare budgets and work with numbers
• Proficient in MS Office applications.

Interpersonal Skills

• Strong demonstration of communication and negotiation skills
• Ability to work effectively with people from diverse backgrounds
• Excellent oral and written communication skills
• Excellent organizational skills and ability to maintain multitasking over an extended period of time
• Ability to prioritize and organize