Housekeeping Team Leader (female)

Job Summary

• Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• Reports adverse guest comments.
• Reports lost and damaged items.
• Assists in making sure that all Touches of Hyatt and the Rooms Top 20 have been implemented.
• Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
• Works closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Ensures that the Housekeeping associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
• Supervises and coordinates the activities of personnel responsible for and engaged in the processing of guests and house linen items.
• Strictly adheres to the par stocks for all operating equipments, supplies and inventoried items.
• Assists in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
• Reports to Housekeeping Assistant Manager on major problems, discrepancies in count, defects or stains in garments prior Laundry/dry cleaning process.
• Ensures garments are properly sorted for washing, dry cleaning and packing.
• Examines all guest garments for

Qualifications

• Has at least a Diploma in Hospitality management or other relevant fields.
• Has minimum of 3 year of solid experience in housekeeping operations.
• Has English communication in both written and spoken.
• Has passion for hospitality and has energetic personality.