Personal Assistant to Regional General Manager

Job Summary

The Personal Assistant (PA) to the Regional General Manager (RGM) plays a crucial role in supporting the Regional General Manager in daily operations, ensuring efficient management of tasks and responsibilities. The PA acts as a liaison between the RGM and various stakeholders, including employees, suppliers, and guests.

Job Description

• Manage sensitive information with discretion and integrity.
• Acting as the first point of contact for the Executive Office and serving as an intermediary for the Dubai Central General Managers.
• Regional General Manager’s calendar management
• Preparing reports, presentations, Memos, SOPs, Complimentary Vouchers, NOCs and any official documents
• Managing correspondence, including negative reviews directed to the RGM
• Preparing and processing RGM’s monthly expenses, travel expenses, insurance reimbursement claims, RGM’s Travel arrangements
• Reviewing and proofreading contracts, capex files and any other documents for accuracy before the Regional General Manager review
• Keeping all ExComs/ departments on task to meet deadlines
• Preparing the monthly business review presentation and minute taking
• Preparing the monthly attendance for Head of Departments
• Managing HODs’ vacation plan requests in Oasys
• Monitor project timelines and deliverables, ensuring deadlines are met.
• Maintain organized filing systems, both physical and digital.
• Track key performance indicators (KPIs) and prepare reports for the RGM.
• Managing stationery inventory (Future log)
• Monitoring the validity of licenses and certifications
• Monthly updates of DTCM statistics in the DTCM portal
• Assisting in conducting specific projects and research as needed
• Miscellaneous tasks to support the Regional General Manager which may vary according to the RGM’s remit

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
• Previous experience as a personal assistant or in an administrative role, preferably within the hotel or hospitality industry.
• Experience in supporting senior management is an advantage.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Ability to multitask and prioritize tasks effectively.
• Strong attention to detail.
• Problem-solving and critical thinking skills.
• Professional demeanour and positive attitude.
• High level of integrity and confidentiality.
• Ability to work independently and as part of a team.
• Adaptability to changing environments and priorities.