Agent Concierge

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Job Summary

  • Previous customer related experience an asset
  • Must possess a professional presentation
  • Must possess outstanding guest services skills and sophisticated verbal & written communication skills
  • Computer literate in Microsoft Window applications an asset
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position

  • Physical aspects of the position include but are not limited to the following:
  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
    Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Candidate selection will be based on visa availability at Makkah Clock Royal Tower, A Fairmont Hotel. We will assist successful applicants with the visa process and provide flights and accommodation

About Company

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii and Bermuda to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture and structure, expressive decor and artistry, and magnificent features. Add great service, and the result is an unforgettable guest experience. We’re proud to welcome you to our collection, which includes some of the most iconic hotels in the world, including The Plaza in New York, The Savoy in London, Fairmont Peace Hotel in Shanghai and Fairmont Le Château Frontenac in Québec City. We invite you to think of these, or any of our 70 hotels around the world, as your home base for all of your adventures.

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