Guest Services Officer - Residence

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  • Company: Hyatt
  • Employment Type: Full Time
  • Education Level: Diploma
  • Experience: 1 Year
  • Job Type: Customer Service

Job Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is to contribute to the smooth and efficient running of the Reception within the Residence Division.

Requirements

  • Ideally with a relevant degree or diploma in Hospitality or Tourism management.
  • Minimum 1 year work experience in hotel operations.
  • Good customer service, communications and interpersonal skills are a must.
  • Excellent knowledge of Opera & Reserve systems.
  • Preferably German/French/Russian speaker.

About Company

As we continue to grow, we don’t lose sight of what’s most important—people. Hyatt is a company that was built by family. It’s a workplace where coworkers become friends. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.

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