IT Performance Management Specialist Professional

Address: Riyadh, Saudi Arabia

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Company: Mobily
Employment Type: Full Time
Education Level: Bachelor
Job Type: IT, Management

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Job Summary

Responsible for IT performance management system setup including putting up service provider SLAs in alignment with design and delivery, development and implementation and IT special business solutions function
Monitor IT function’s performance across all KPIs dimensions and provide operational feedback to each function on a regular basis
Coordinate information gathering, data analysis and ensures timely submission of the Up-to-date statistics (KPI score cards, budget and delivery status summaries etc.) and required IT performance and management reports
Responsible for compiling departmental KPIs.
Perform any other duties and responsibilities related to IT Performance Management as designated by the line manager.
Work and coordinate with HR departments for activities related to setting individual/departmental KPIs. Ensures IT meets the KPIs setup deadlines.
Owns and coordinates the different appraisals periodic activities in alignment with HR. Ensures IT meets the appraisals deadlines.
Ensures IT Department follow HR’s policies and strategies.

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About Company

Mobily is a Saudi company and the commercial name for Etihad Etisalat Co. It is pioneer in the Telecom & Information Technology sector in Saudi Arabia which launched its business on 25th, May, 2005 and became the fastest growing companies in the world and its brand has become one of the strongest brands in the world Telecom sector. Mobily continued its leadership strategy to stay an inspiring source in redefining concepts and sustain the competition change by being one of the major pioneer companies locally, regionally, and internationally. Its leadership sustainability transformed the social responsibility concepts in the Kingdom dramatically.

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