CUC Ulster University Qatar

Tuition Fees And Payment Policy

CUQ ULSTER UNIVERSITY TUITION FEES PAYMENT POLICY

THIS POLICY:

• Sets out important financial aspects governing your time as a student at CUQ Ulster University (“the University”). It should be read and signed alongside the Terms and Conditions and your Offer Letter for your academic year of entry.
• Forms part of the contract between you and the University.
• Applies to all new entry and continuing students who have completed registration and who are studying at the University.
• Applies to all students and includes undergraduate, postgraduate taught and postgraduate research.
• The policy is published before the academic year begins and is enforced for the duration of the programme offered.
• Updates will take place on an annual basis and will be published at the start of each academic year.

TABLE OF CONTENT

• PURPOSE
• INTENDED SCOPE
• ABBREVIATIONS
• POLICY
  • REGISTRATION FEE
  • FULL-YEAR FEE COLLECTION SCHEDULE
  • ADMINISTRATIVE CHARGES
  • GENERAL INSTITUTIONAL REFUND POLICY
    • WITHDRAWAL BEFORE OR AT THE START OF THE SEMESTER
    • WITHDRAWAL DURING THE SEMESTER
    • CONDITIONAL ACCEPTANCE
    • TERMS AND CONDITIONS
  • SPONSORED STUDENTS
  • SANCTIONS FOR NON-PAYMENT OF FEES
  • ACCEPTANCE OF THE FEES POLICY TERMS AND CONDITIONS

PURPOSE

All students enrolled at CUQ Ulster University are obligated to fulfill an annual tuition fee requirement. The purpose of this policy is to establish a transparent and structured framework for the collection of fees at CUQ Ulster University Doha, Qatar. The objective is to ensure financial clarity, support students facing financial difficulties, and streamline the payment process to enhance the overall student experience.

INTENDED SCOPE

This policy is intended for CUQ Ulster University staff, members of the finance department, students, and parents. It provides a comprehensive guide to fees and payment procedures at CUQ Ulster University. Please ensure that all relevant parties are familiar with and adhere to the guidelines outlined herein.

Policy

REGISTRATION FEE

The registration fee of QAR 3,500 serves as a non-refundable and non-transferable payment required upon accepting the offer to secure a place at CUQ Ulster University. This fee plays a crucial role in initiating the enrollment process and reserving a position for the student in their chosen Programme. It contributes to the administrative expenses associated with processing admissions and ensuring a smooth start to the academic journey. Please be aware of this mandatory fee and its role in securing your place at the university.

FULL-YEAR FEE COLLECTION SCHEDULE

Full-year fees will be collected/paid in advance upon accepting the offer to secure a place at CUQ Ulster University.

PAYMENT METHODS

Fees for CUQ Ulster University should be paid in Qatari Riyals (QAR) to avoid any potential confusion in currency transactions.

Payments can be made through the following methods:

• Cash: Acceptable in Qatari Riyals only;
• Debit Card / Credit Card: Payments via debit or credit card are accepted.
• Cheque: Cheques are accepted, payable to “CITY UNIVERSITY COLLEGE.”
• Online Payment (Website): Please follow the instructions provided on the university website for using the online payment portal. Ensure that the payment reference includes the student's name and ID number.
• Installment Plan: For students experiencing financial challenges, a flexible payment plan is available. Students who wish to opt for this plan must sign the payment agreement and submit post dated cheques to the Finance Office.
• Bank Transfer Details - For both Domestic and International transactions, please use the following bank transfer details:
• Account Name: CITY UNIVERSITY COLLEGE
• Bank Name: Commercial Bank of Qatar, CB Main Plaza, Doha Qatar
• Bank Account No: 4680-126868-001
• IBAN: QA57CBQA000000004680126868001 SWIFT Code: CBQAQAQA

For International transactions, it is crucial to use the provided SWIFT Code to ensure the accurate transfer of funds.

When initiating a bank transfer, include the student's name and ID number in the transaction details. This step is essential for proper identification and the timely processing of your payment. Additionally, please notify finance@cuq-ulster.edu.qa with a copy of the bank transfer and the corresponding invoice number for record-keeping purposes.

ADMINISTRATIVE CHARGES

If a cheque is rejected by your bank, an administrative fee of QR 200 per transaction will be charged to your account. You must replace the returned cheque with a cash payment within 3 days of receiving the notification. Failure to comply will result in the matter being referred to the legal department.

GENERAL INSTITUTIONAL REFUND POLICY Cancellation/ Withdrawal/ Refund

WITHDRAWAL BEFORE THE START OF THE PROGRAMME

Proper notice in writing must be submitted to the admissions department before the start of the semester to get the full refund of the tuition fees paid.

WITHDRAWAL DURING THE SEMESTER

If the student withdraws within 30 days of the start of the semester, 25% of the annual tuition fee will be charged. There will be no refund after attending 31 days or more.

CONDITIONAL ACCEPTANCES

If the student fails to meet the conditions set on the offer on a specified date, he/she has an option to have the fees paid to be refunded or use the fees paid for other courses like IELTS.

TERMS AND CONDITIONS:

• Proper notification of withdrawal in writing must be submitted to Admissions and Finance offices. For re-enrolled students, submission of Leavers Form and Clearance Form is required. Withdrawal will take effect on the date when written notification and or required forms are received. The withdrawal date will be the basis of the refund computation.
• Written explanation has to be provided.
• Any other outstanding fees such as books, etc. will be deducted from the amount to be refunded.
• Refunds will be paid by cheque, no cash refund. All bank charges (including credit/debit card charges if the payment method was by card) related to the payment will be deducted from the amount to be refunded.
• Tuition fees refunds can only be processed if you have followed the correct procedures and if your registration record has been updated.
• For students considering withdrawing from their studies or taking a leave of absence, please seek advice from your Course Director and Finance Office.
• Please note that during busy periods it may take up to 2-4 weeks to process refunds from receipt of a completed refund application form.

SPONSORED STUDENTS

A sponsored student is defined as an individual whose tuition fees are covered by an external entity such as an employer, government agency, or organisation. To facilitate better understanding, we aim to simplify and streamline information regarding sponsored students.

• Students who are sponsored are not entitled for any discount and the flexible payment plan option.
• If your employer, a government agency or any other organisation is paying your tuition fees, you must provide the Finance Office with an official sponsor letter on their headed paper. Sponsor letters should be sent to the Finance Office in advance of registration in order for your account to be updated prior to registration. For students registering in person, Finance Office staff will accept the sponsor letter at the time of registration.
• Students that are being sponsored, but have not sent a sponsor letter to the Finance Office or provided a letter at the time of registration will be treated as self-funding in order to be registered. Once the student is registered as self-funding, the University will not subsequently accept a sponsor letter. Instead the student will be treated as self- funding and will have to reclaim monies paid directly from their sponsor.
• The sponsor letter must detail the value of the sponsorship, student registration number, course title, academic year being sponsored and a name and address which we can send an invoice to when you register for the course. If your sponsor requires a purchase order number to be quoted on the invoice this should be included on the sponsor letter. You must provide a new letter at each registration period to confirm that your sponsor is still willing to pay your fees.
• Where your sponsor is only part paying your fees, you will be required to pay any personal contribution or else set up an instalment plan at registration.
• As a sponsored student you are responsible for ensuring that your tuition fees are paid in full. If your sponsor fails to pay all of your tuition fees within 30 days of the invoice date, we will cancel their invoice and the payment of fees will revert to you. You will then be required to pay the fees in full. Sanctions will be applied for non-payment in accordance with University policy.
• If you leave your sponsor's employment and they have failed to pay your tuition fees we will treat you as self-funding and you will be required to pay the full balance of your fees.

• SANCTIONS FOR NON-PAYMENT OF FEES

To enhance clarity and ease of comprehension, the information on sanctions for non-payment is presented in a structured format:

• Students who fail to pay on a due date or provide the relevant documentation will have their access to the library, computer, and other facilities withdrawn immediately and will not be permitted to attend classes and lectures.
• Students are expected to contact the Finance Office to make payment arrangements. Once payment has been made in full, library and computer access will be reinstated within two working days.
• If payment has not been received in full by one week of the due date, or no contact has been made with staff in the Finance Office to arrange payment, then the registration record will be suspended and later terminated.
• Students with outstanding tuition fees from a previous Programme will not have their application for a new Programme processed.
• Under no circumstances will any student with outstanding tuition fees be permitted to register in the next academic year. When outstanding tuition fees have been paid in full, it will take up to two working days before the student can register.
• Students who have successfully completed their course but have an outstanding tuition fee debt will not have a degree, diploma, certificate, or other academic award granted and conferred. Students will not be permitted to attend a graduation ceremony nor receive a transcript of marks.
• Students who leave the University with outstanding tuition fees will be traced until the debts are recovered via the appropriate legal process.
• In the event of unsettled tuition fees, students may not be permitted to register for the following year or graduate (if they are in their final year). Graduating students must settle their fees at least four weeks prior to graduation.

ACCEPTANCE OF THE FEES POLICY TERMS AND CONDITIONS

By signing the Application/Registration Form, the student acknowledges and accepts the terms and conditions outlined in the Fees and Payment Policy. Please be aware that this policy is subject to change, and students will be notified of any revisions in a timely manner.

TUITION FEES

BTEC Programme

IFP Programme

UNDERGRADUATE PROGRAMME (Non-Engineering)

Engineering Programme

POSTGRADUATE COURSES