Head of Logistics Operations

Job Summary

The Logistics Manager will plan, direct, or coordinate purchasing, warehousing, distribution, forecasting, customer service, or planning services. Manage logistics personnel and logistics systems and direct daily operations.

Responsibilities

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements
• Establish or monitor specific supply chain-based performance measurement systems
• Create policies or procedures for logistics activities
• Plan or implement material flow management systems to meet production requirements
• Participate in carrier management processes, such as selection, qualification, or performance evaluation.

Education & Experience

• Project management
• Financial acumen
• Knowledge of Channel distribution
• Vendor specific product knowledge
• Managerial skills and knowledge
• Supply chain management
• 8-10 years experience within logistics
• Relevant degree, diploma or certificate in logistics, supply chain, procurement or any other releant qualification

Required Skills

• Objective setting
• Building and maintaining relationships
• Analytical skills
• Attention to detail
• Sense of Urgency
• Organisational awareness
• Communication skills