The most valuable resource available to managers and staff is 'Time'. It is a common complaint that, "there are not enough hours in the day". Yet very often we end up dev...
We have virtually unlimited choice, and the choices grow day-by-day. Therefore it is vitally important for businesses to, not only attract first time customers, but more ...
One very important skill for managers and supervisors is the skill of counselling. Staff performance and motivation can be affected by many factors, both inside and outsi...
Advanced Negotiation Skills examines ways to enhance your negotiation outcomes, and reviews the latest ideas and techniques in negotiation. By focusing on the value of th...
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