Make up Artist

Job Summary

The Make Up Artist is responsible for achieving optimum sales and targets by ensuring a high level of Guest Experience and professional standards. The Make Up Artist provides makeup demonstrations to customers and guides them through right make up combinations. He/she is also accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising.

Main responsibilities

• Guest Experience Focus
• Build and maintain guest experience standards in order to build strong loyalty
• Address customers’ queries about products, prices, availability, product uses, and services
• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectations
• Advise customers on product ranges best suited to their needs
• Demonstrate usage and benefits of various brands and products.

Sales Focus

• Generate sales, while achieving line and sales targets, using make up knowledge
• Push make up sales during events, promotions and launches
• Sell-out target tracking at store level
• Generate daily sales reports
• Participate in achieving incentives
• Post launch sales tracking at store level
• Ensure monthly make-up sessions are reached
• Ensure merchandising levels in the store are met as per the brand guidelines.

Requirements

• Stock Replenishment
• Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
• Report stock shortages using the stock order form
• Ensure stock receipt as per set procedures.
• Consultation and Demonstrations
• Advise customers on the most appropriate range of products to use
• Demonstrate usage of various make up products
• Assist and guide customers in make-up application.