Messaging Administrator

Job Summary

Messaging Administrators must be detail-oriented with excellent problem-solving, communication and documentation skills. They should have hands-on experience with the hardware and software components of messaging systems (e.g., Microsoft Exchange, Microsoft Outlook, AD, LotusNotes) and handheld devices, as well as a strong understanding of malware protection. Messaging Administrators must be comfortable in a fast-paced environment with rapidly changing technology.

Typical duties include

• Implementing, administering and maintaining electronic mail and groupware systems, including associated servers, operating systems, and backup and recovery programs
• Troubleshooting and fixing system problems and service requests, and providing high-level technical support for unresolved help desk issues
• Formulating and documenting standard procedures for messaging system administration
• Identifying areas for enterprise wide system improvements and upgrades, including trend analysis and capacity planning
• Planning, documenting and testing appropriate messaging-related disaster recovery and
  business continuity systems

Qualifications

• Education Requirements: None
• Certification Requirements: DoDD 8570.01-M Baseline Certification (Security+) is required at start for all candidates and MCSA is required within six(6) of starting.
• Experience Requirements: At least four years of experience working with the messaging systems used by the Government.