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Job Summary

  • Ensure that all bags and other guest effects are properly tagged and get to the right room
  • Assist in answering front desk calls and transferring calls to the proper people within the facility
  • Work with the customer service team to help set up special events and update event signs throughout the facility
  • Respond immediately to assigned guest calls that concern minor room maintenance and other guest needs
  • Act as part of the room service team during the busier times of the day

Skills

  • High school diploma/GED required
  • Must be able to lift at least 40 pounds at a time
  • Experience with software platforms such as GuestPoint and InnTender a plus
  • Reliable and able to work occasional nights and weekends
  • Exceptional customer service skills

About Company

At Potential Recruitment our customers are the heart of our business and we respond to their concerns. Acting responsibly is an intrinsic part of what we do and it makes good business sense. We want to be successful, but we also want to make a difference. We roll up our sleeves and work collaboratively with our clients to deliver the best possible value for their investment and in doing. We roll up our sleeves and work collaboratively with our clients to deliver the best possible value for their investment and in doing so we build an inseparable relationship with our customers by understanding their needs and delivering solutions that they truly value.

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Courses to Advance Your Career

Achieving Customer Service Excellence
Achieving Customer Service Excellence
  • AED 580
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Achieving Excellence in Customer Service
Achieving Excellence in Customer Service
Advanced Customer Service
Advanced Customer Service
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Advanced Customer Service Management
Advanced Customer Service Management