Supply Manager

Job Summary

Careem’s Supply managers are the backbone of the organization. They are the ones leading our teams to provide top-notch Captain support, growing the Supply, and managing the day-to-day operations in the most effective manner. Owning all KPIs across the whole supply funnel, our Supply Managers are responsible for sourcing and on-boarding our new captains, for utilizing existing captains in the most efficient way and to deliver world class captain support. We look for Supply Managers that are passionate and highly driven and do whatever it requires to achieve our ambitious supply growth targets. As a Supply Manager you are on a clear development path to an Operations Manager.

Responsibilities

• Responsible for recruiting, training and on-boarding captains to grow our Supply efficiently and thereby meet our company’s growth targets.
• Own the city setup and configurations to optimize customer experience, supply growth and performance
• Use a data driven approach to understand underlying reasons for supply shortage and drive initiatives to ensure optimal supply utilization
• Supervising all captain support channels to ensure our captains are receiving world class support
• Drive effective captain loyalty and engagement programs to ensure strong captain retention and increase captain lifetime value
• Lead and develop a team of high performers

Requirements Summary

The ideal candidate will have a passionate commitment to improving the lives of Captains (drivers), an insane focus on excellence and growth, and a strong alignment with our core values: being bold, focused, agile and collaborative. Additional qualifications include

• Passionate, super- committed and ready to revolutionize the way people travel around town
• Qualitative individual who has a knack for leading people as well as understanding their concerns
• Embodies the Careem values in every sense
• Fast learner – lots of things to comprehend in a very short time span
• Past experience in leading a team – no matter how small
• Works hard and plays hard
• Approachable – people feel safe around you
• Disciplined and time-oriented
• Gets a thrill from interacting with people
• Strong analytical thinker with high problem-solving capabilities
• A real go-getter – awesome at multitasking
• Fluent in English (a must)

Benefits Summary

We offer an attractive total compensation package, with emphasis on equity compensation, monthly bonus upon meeting KPIs, excellent health benefits and monthly Careem credits. You will have a unique opportunity to join a fast-growing company on the ground floor and shape its direction.

g KPIs, excellent health benefits and monthly Careem credits. You will have a unique opportunity to join a fast-growing company on the ground floor and shape its direction.