Technical Support Engineer

  • Address: Kuwait City, Kuwait
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  • Company: ZAK Solutions
  • Employment Type: Full Time
  • Education Level: Bachelor
  • Salary: 1,000 - 1,999
  • Experience: 4 Years
  • Job Type: Engineering, IT

Job Summary

All the following certificates are required and must be certified and contain the authentication code and in effect:

  • MCSE.
  • CCNA.
  • Fluent in Arabic and English (reading, writing and speaking).
  • Be fit for the job.
  • Has a valid driver’s license and a dedicated mobile phone.
  • To have a car used for work and transportation to carry out tasks and communications and if not available, the company is obliged to provide a special car for each specialist on the one hand.
  • Passing the personal interview by the Information Systems Department is a prerequisite for admission to the job.

Skills

  • Must be professional in handling and solving problems.
  • Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.
  • Design and implementation of new solutions and improving resilience of the current environment.
  • Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization.
  • Securing network system by establishing and enforcing policies, and defining and monitoring access.
  • Support and administration of firewall environments in line with IT security policy.
  • Reporting network operational status by gathering, prioritizing information and managing projects.
  • Upgrading data network equipment to latest stable firmware releases.
  • Configuration of routing and switching equipment.
  • Basic configuration of firewalls.
  • Remote support of on-site engineers and end users during installation.
  • Remote troubleshooting and fault finding if issues occur upon initial installation.

About Company

ZAK Solutions is an industry-recognized market leader in the region for secure and business-aligned IT services. With this unique understanding, ZAK Solutions goes beyond simply selling approach to effective solutions design. The new company has taken significant strides towards enhancing its reputation as aggressive, "Sure-footed", innovative, and "leading edge". We are specialized in delivering high-quality solutions and services ranging from project management, consultancy, implementation and after sales support. ZAK Solutions serves a diverse variety of industry sectors, providing a wide range of corporate solutions and managed IT services that enable companies to focus more on their core businesses.

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