Work in Berlin Recruitment Agency

Work In Berlin are one of the successful international recruitment companies in the German capital, Our office is centrally located in the heart of Berlin. For our clients we continuously search for talented customer service agents / call agents (m/f) for multilingual customer support in word and text. Our principles and experience are assets for us  honesty, reliability and mutual trust. Our customers offer countless opportunities for employees to sharpen their skills, push limits and uncover their potential.

Work in Berlin Recruitment Agency deals following sectors:

• Premium Cars: You will explain advanced technical features to drivers, or answer emergency calls, which were generated automatically in case of an accident. You will reply to any information request a driver might have who booked the respective service.
• Tourism/Airline: You will book flights, hotels or rental cars. You will advise value for money accommodations, book additional luggage or alter bookings where necessary. You take feedback of recent travel experiences and help travelers to find information in the internet.
• Entertainment: You will assist users of fancy electronic devices in handling them in the best possible way. You will guide them through menus, support them in setting adjustments or advise how to connect with the internet and advise them on the latest apps available.
• Health: You help customers to understand how chemical agents in products work, how to deal with an insulin injection or how to understand reactions of their body. And what to do in case of an emergency.
• Fashion: You will convey the way of live of the relevant brand. You advise about the latest collections, sizes or colours. You take purchase orders and advise on upcoming events and other marketing activities.
• IT Support: Several international enterprises have centralised their worldwide inhouse IT Support in Berlin. You provide support for your colleagues in various countries when they struggle in handling the provided soft- or hardware related issues.
• Health: You help customers to understand how chemical agents in products work, how to deal with an insulin injection or how to understand reactions of their body. And what to do in case of an emergency.