Performance Development and its Role in Achieving Excellence

Learning Objectives

To familiarize participants with the concept and importance of performance development and its role in achieving excellence.

Identify the requirements of performance development: concepts and requirements, elements and ingredients.

Understand the dimensions of the process of measuring and developing the formulation of action plans for improving performance in organizations.

Identify the criteria used in the formulation of work strategic plans for the development of performance.

Enable participants to use the different methods and tools of performance development.

Develop the skills of using the quantitative methods and realize their role in achieving excellence.

Enable participants to formulate strategies to enhance the performance to improve productivity and achieve excellence.

Identify the ways of developing the individual and institutional performance.

Develop the skills of using performance indicators and measures.

Enable participants to use computer information systems in developing action plans to improve performance productivity.

Provide the participants with the skills of designing surveys to measure and improve productivity.

Enable participants to implement and design measurement and evaluation plans to improve productivity and performance.

Identify the factors and constraints of performance development and how to deal with preventively and remedially.

Objective

By the end of the program, participants will be able to:

• To familiarize participants with the concept and importance of performance development and its role in achieving excellence.
• Identify the requirements of performance development: concepts and requirements, elements and ingredients.
• Understand the dimensions of the process of measuring and developing the formulation of action plans for improving performance in organizations.
• Identify the criteria used in the formulation of work strategic plans for the development of performance.
• Enable participants to use the different methods and tools of performance development.
• Develop the skills of using the quantitative methods and realize their role in achieving excellence.
• Enable participants to formulate strategies to enhance the performance to improve productivity and achieve excellence.
• Identify the ways of developing the individual and institutional performance.
• Develop the skills of using performance indicators and measures.
• Enable participants to use computer information systems in developing action plans to improve performance productivity.
• Provide the participants with the skills of designing surveys to measure and improve productivity.
• Enable participants to implement and design measurement and evaluation plans to improve productivity and performance.
• Identify the factors and constraints of performance development and how to deal with preventively and remedially.

Course Outline

• The concept and importance of performance development.
• The requirements of excellence.
• Dimensions of the measurement process and the development of action plans for improving performance in organizations to achieve excellence.
• The criteria used in the formulation of performance development.
• Different methods in measuring and improving performance.
• Quantitative methods and their role in improving the performance.
• Strategic action plans for improving performance to achieve excellence.
• Ways of developing individual and institutional performance.
• The development of performance.
• The design, implementation and evaluation of plans to improve performance.
• Factors and constraints and ways of solving performance problems.
• Exercises and case studies.