Riverwood Nursery

Fee Policy

On a child’s entry into the Nursery, the parent/carer is asked to pay a non-refundable registration fee.

Tuition Fees are payable in advance of a child’s sessions. They are non-transferable and non-refundable. We offer a flexible payment scheme where parents can pay in installments based on the number of days their child will attend per week. We offer 3 day, 4 day and 5 day weeks.

We offer a flexible payment scheme where parents can pay in installments based on the number of days their child will attend per week.

We ask parents/carers on withdrawing their child from the Nursery to give a minimum of 1 months’ notice in writing. Withdrawal of a child without appropriate notice will result in the fees continuing to be payable to the Nursery.

Payment is necessary for every session within each term, regardless of attendance or not. Holidays and illness do not exclude payments, unless a one-month notice is given prior to any absence.

If a child is collected late but have not paid for late collection, there will be a charge of 25AED per hour.

If a parent is having difficulty paying fees on time or at all, we would ask that you talk to the Accountant as soon as possible and will endeavor to assist you in any way we can. However, if any fees are either not paid on time of if a cheque is returned to us unpaid, the following steps would be taken.

• Verbal contact would be made with the parent to advise of non-payment and arrangement would be made to collect fees in a timely manner.
• If this arrangement was not kept or we could not contact the parent verbally, a letter would be sent home advising that the fees needed to be paid within 3 to 5 days or contact needs to be made to discuss the matter.
• If the payment of fees has not been made after 3 notices, this would result in the suspension of their child. If their remaining fees have not been paid at all, this would result in their child losing their place in the Nursery. The Nursery would take legal action if the outstanding fees are not paid within 14 days and this case the legal fees will also be recovered.

Refund Policy

Fees are non-refundable and are payable for all the absences including illness, vacation, public holidays and any unforeseen closures of the Nursery.

There will be an administration charge of AED 200 for all dishonored cheques.