Managing projects is one of the most important and essential skills that employees should possess in order to manage and control complex projects in organizations. Based ...
The quality management movement began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its application in servi...
The world of work as we know it is rapidly changing. Even as little as two decades ago, the times were calmer than they are today. However, that doesn't mean that we didn...
Recruitment and selection is the process of identifying the need for a job, defining the requirements of the position and the job holder, advertising the position and ...
HR deals with the human quotient, and not simply statistics targets or figures. What distinguishes a successful company from an unsuccessful one simply the quality of it...
While it remains true that a fast-moving competitive world still demands new approaches to two major problems all organizations face - a more independent mindset of staff...
Meticulously planned and executed training and development programs can yield a harvest of tangible benefits for a corporation. One of the primary tasks of a learning exe...
Every business will have many suppliers for raw materials, water, electricity, paper, IT hardware, software and support, office furniture, office cleaning, distribution &...
If your job requires a firm grasp of financial situations, then this hands-on comprehensive workshop is for you. Accurate financial analysis is a fundamental element of g...
Financial disclosure has become a critical function for businesses. Today, firms are under pressure from various stakeholders (financial markets, the State, clients, emp...
Better budgets can boost the department and career to higher levels of performance and success. Well-informed executives use the budgeting process to take stock of their ...
Accurate financial analysis is a fundamental element of growth, strategy and overall success. Understanding how to use financial indicators and benchmarks allows you to a...
Genius, Invention, Talent and, of course, creativity… These words describe the highest levels of human performance. When we're engaged in the act of being creative, we ...
Every communication you make says something about yourself and about the business you work for. So it's essential that you protect your own reputation and that of your o...
The way employees communicate dramatically affects morale, teamwork, productivity, employee retention, customer relations and the bottom line for any organization - Prof...
Interpersonal competencies may differ from one competency framework of one company to that of another company. The importance of some may differ but the overall model ...
When you walk into a room as a presenter, it is easy to feel as if you are in a position of power: You are up front, perhaps even elevated on a stage, and people came to...
Many employees are feeling the time crunch and the stressful trap being caught in throughout the busy daily activities. They don't have the time to work on what they are ...
So, what sets the elite 8% apart? They take a distinctively broad view of the customer experience and develop their capabilities to please customers repeatedly - by such ...
A happy customer may tell three people about their experience with you but an unhappy one could share their problems with up to ten. That's the kind of word-of-mouth t...
There are few guarantees in the workplace today, but change is one of them. "Business just like it's always been" is quickly becoming a phrase of the past, often replaced...
Coaching has always been an effective performance management tool that assist leaders to develop their staff to achieve their potential. Recently, Coaching has taken on ...
In business, just as in life, processes underlie everything we do. It is processes that allow us to come to work, it is processes that allow us to complete our work, and ...
Becoming a manager is hard enough, but making the transition from colleague to boss is even tougher and comes with its own set of unique challenges. It is not enough that...
Leadership is a process, not a position. There was a time when people used the terms leadership and management interchangeably. We think most people now recognize that th...
Life, as we know it, is harsh. Every day we face tough situations that desperately de-motivate us. We look around us and think that there is no point beyond what we ar...
Selling is truly said to be "the hardest high pay job, or the easiest low pay one". It all depends on the way each salesperson approaches the profession. New salespeople ...
Key account management and the development of key accounts are critical to an organization's success or failure. The larger order or longer-term contract can smooth out c...
The negotiation process is not difficult, but requires a certain amount of skill and training. Negotiations, whether between individuals, businesses or even nation-states...
Business development is a combination of strategic analysis, marketing, and sales. Business development professionals can be involved in everything from the development o...
New salespeople have to learn the job by trial and error, while older counterpart may develop bad selling habits along the way. Selling is truly said to be "the hardest h...
For decades, a lot of emphasis has been put on certain aspects of intelligence such as logical reasoning, math skills, spatial skills, understanding analogies, verbal ski...
The requirement for high levels of customer service together with increasing numbers of SKUs and high labor costs have dramatically increased the complexity of warehouse ...
Inventory planning refers to the process that any organization adopts to determine the optimal quantity as well as timing, with the sole aim of aligning such plans with t...
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