Sales Administrator (Sample Job Description)

This Sales Administrator job description template includes key Sales Administrator duties and responsibilities. You can post this template on job boards to attract prospect applicants.

Job Brief:

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

Responsibilities:

• Process orders via email or phone
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and features

Requirements:

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus