International Centre for Training & Development

  • Founded: 1995
  • Address: H.H. Sheikh Sultan Bin Zayed Al Nahyan Building Mezzanine-(0) Floor Corniche Street - Abu Dhabi, UAE (Map)
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  • Managing Service Quality and Customer Satisfaction

    In this increasingly competitive world, customers are in a position to demand forever increasing levels of service and quality. Rather than simply react to their demands,...

  • Excellent Customer Service

    In order to create customer satisfaction, you need to go beyond good customer service and exceed your customers’ expectations with exceptional service every time. In or...

  • How to Achieve Better Customer Service

    Whatever the organization, excellent customer service is the basis for sustained success - whether profit making or not-for-profit, all organizations are accountable for ...

  • Customer Service And Communication Skills

    Customer Service Communication Skills will help learners develop soft skills as well as enhancing their skills in listening, grammar, pronunciation and reading. Each of t...

  • Implementing and Managing a Customer Complaint System

    This program studies Customer Service and Quality Management in order to help delegates systematically enhance and improve the levels of Customer Satisfaction they delive...

  • Customer Service Managing Relationships

    A clear focus on improving your company's business performance through better customer retention You will be able to identify clear areas of improvement for your c...

  • Writing For Results

    Results-focused business writing is a core skill for success in the workplace. With the advent of e-mail as one of the primary communication tools, writing effectively ha...

  • Customer Relationship Management (CRM)

    "Top quality customer service is never an accident. It is the result of high intention, great effort, intelligent direction, good management, and skilful execution." I...

  • Delivering Exceptional Client Services How to Build Lasting Partnerships

    High standards of customer care are critical to the success of any organization, and executives in customer service are expected to play an important leadership role in i...

  • Advanced Customer Service Management at the Work Place

    A customer service program formalises the level of customer service you aim to provide, and what practical things you will do to achieve this. Establishing a successfu...

  • The Power of Customer Service an Intensive Development Program

    It is essential to accurately measure what your customers want and to develop breakthrough strategies to serve their needs. How satisfied are your customers and how does ...

  • Effective Customer Care and Dealing With Different Customer

    After completing the program, delegates will be equipped with the tools, models, skills and confidence to improve and enhance current practices, develop new processes and...

  • Customer Service Excellence Workshop

    Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps ...

  • Achieving Excellence in Customer Service

    Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well–trained customer service profess...

  • Effective Communication And Influencing Others

    Individual and team success depends upon the ability of individuals to communicate with others, face to face, as well as virtually. Every interaction with another person ...

  • Communication Skills Results Through Collaboration

    Communication skills are an essential element every employee and manager must have as part of their standard tool set. No matter the job or the role in an organization, p...

  • Writing Effectively Briefing Notes

    Briefing notes are an essential means for staff to inform, advice, and influence the decision-making process in public and private sector organizations. This workshop use...

  • Telephone Skills and Customer Care

    This key course will give you the skills to provide customers and prospective customers with a first-class service over the phone. With the aid of role plays, recordin...

  • Developing World Class Customer Services as a Competetive Strategy

    Why do some companies appear to have little difficulty in growing and changing whilst other companies decline and even collapse? Why do companies fail in markets that are...

  • Professional Written Communication

    Organizations and individuals establish their credibility with professional written communication. This Professional Written Communication Skills training course provides...

  • Telephone Etiquette And Customer Care

    We are all 'Customers' and more aware of the greater choices available to us in purchasing anything, compared to twenty years ago. If we just look at the U.A.E. the varie...

  • Customer Service Management

    Organizations which demonstrate a consistent customer service strategy, commitment to investing in a high-performance workforce and customer-focused systems enable extrao...

  • Customer Service Excellence How to Win and Keep Customers

    Customer focused organizations know that delivering excellence in service does not happen by accident. It requires careful integration of key factors that together set th...

  • Advanced Customer Service Management

    A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organizat...

  • Managing Customer Service

    This training course in Customer Service is designed to cover the full range of activities involved in the management of client relationships, by providing delegates wi...

  • Business Writing Skills

    This course is the ideal way to learn the skills of how to write effective reports that are easy to understand, and show consistency and professionalism. The guidelines p...

  • Advanced Business Writing Skills

    If you are working in the Corporate Sector and dealing with your colleagues, bosses, external clients, internal hierarchy – then business writing is essential in terms ...

  • Interpersonal Communication Skills

    Upholding positive interpersonal communication skills and business relationships among colleagues, subordinates and superiors is the key to maintaining a successful work ...

  • Effective Communication And Inspirational Presentations

    Learn the skills necessary to be a truly inspirational presenter. This exciting 5 days course for management is designed to prepare delegates in every aspect of effective...

  • Developing Customer Service

    Establishing a successful customer service program in your business requires commitment from yourself and your staff. You need to plan it, develop it, implement it and su...

  • Improving Customer Care/Service

    The key to success in any business is sales and during the course there is a strong focus on developing your sales skills, so that you can apply what you learn to you...

  • Creative And Innovative Internal Customer Services

    Most employees understand the importance of providing great external customer service, however, few understand the necessity for providing quality internal customer servi...

  • Etiquette For Excellent Customer Service

    Here in the Gulf, millions of dollars are lost every year because of poor handling of customers by front-line, customer-facing employees. The key to maintaining customer ...

  • Advanced Communication Skills Course

    In any profession, you will find yourself in a situation where you need to relay information to another colleague. When such situations arise, good communication skills a...

  • Professional Business Communication

    This course aims to help you develop the proficiency needed to succeed in today's technologically enhanced workplace by focusing on the development of professional oral a...

  • Customer Focused Management

    Customer Relationship Management: Implementing CRM introduces the student to the goals of CFM, the costs of CFM, and ways to modify operations costs to become customer fo...

  • Customer Satisfaction and Loyalty Strategies and Measurement

    This course fits comfortably between two categories: customer service and marketing. Covering concepts such as customer satisfaction and loyalty justify its belonging to ...

  • Excellence In Customer Service

    In order to create customer satisfaction, you need to go beyond good customer service and exceed your customers’ expectations with exceptional service. In order to achi...

  • Organizational And Departmental Communication

    To lead others, you must demonstrate effective communication skills. Otherwise, a manager will lack the credibility to implement his employer's objectives, and struggle t...

  • Customer Service and Communication Skills

    Customers who drive and grow everyone’s business, much too often feel unwanted due to poor service and lack of appreciation, courtesy and respect. In today’s competit...

  • Successful Telesales

    Telephone sales training is essential for any business looking to sell over the telephone in today's business environment. Telesales is one of the fastest growing sales t...

  • How to Acquire Customers and Retain them Forever

    Success in life is never just about what you know. If you are going to make your knowledge, skills and abilities work for you it is desirable to build a wide variety of c...

  • Writing Workshop Covering Writing For News Media, Writing Proposals And Reports For Management And Writing Profiles

    This extended training format focuses intensively on a single set of competencies for five days. It is designed to develop practical and enduring expertise in one particu...

  • Public Relation Etiquette, Protocol, Ceremonies And Dealing With VIPS

    Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches approp...

  • Business Etiquette And Protocol

    This course covers the full range of conventions, rules, customs and expectations that professional communicators must master in order to interact professionally with VIP...

  • Building Skills For Working In Teams Igniting Passion & Activating Potential In Teams

    Teams seem to be appearing everywhere in the workplace.  They may not call themselves teams; they may use terms like task force, committee, group, or panel.  But regar...

  • Time Management, Planning, Organizing & Goal Setting

    Do you feel stressed about the number of tasks you need to get done and feel like you can never seem to get on top of things? Has it ever seemed like there aren’t enoug...

  • Controlling Your Time, Handling Stress And Managing Multiple Projects

    How to put more time into your working day, solve problems faster, run better meetings, delegate more, resolve conflicting demands and manage multiple projects and priori...

  • Motivating Your Staff For Better Performance

    This course will assist participants in understanding and implementing strategies that will help to motivate their work force. Rekindle employee enthusiasm and gai...

  • Managing Service Level Agreement – SLA

    Service Level Agreements (SLAs) are designed to allow contractors to propose and implement innovative ways to achieve contract objectives and provide companies with effec...

  • Understanding Mind Map & Memory Techniques

    Mind Maps only contain keywords. This means that the information to remember is prompted by short, memorable words with meaning – not reams of notes! Mind Maps promo...

  • Excellent Control On Work Pressures And Time And Management Of Priorities

    In an ever increasing pace of Life and Business, it becomes even more important to remove stress and operate with heightened sensory acuity. Firstly, most people deny ...

  • Work-Life Balance Maximizing Productivity And Quality Of Life

    Many professionals consider that work life balance is impossible to achieve. This course will not prove them wrong. However, it will demonstrate how achieving such a bala...

  • Breakthrough Improvement With Motivation

    Everyone needs motivation when it comes to working towards a particular goal. If you are driven and very goal orientated, the chances are that you will already be incredi...

  • Interpersonal and Self Development

    Interpersonal skills are not just important in the workplace, our personal and social lives can also benefit from better interpersonal skills. People with good interperso...

  • Preparation And Writing Of Correspondence Reports

    Improve your written communication skills in the workplace by learning proven writing techniques that will help you become a valuable employee who can write clear, concis...

  • Performance Enhancement For Secretaries

    Secretarial Skills courses are designed especially for Secretaries of all levels – Secretaries with little prior experience, Executive Secretaries, Personal Assistants,...

  • Technical Writing For Admin PA & Secretaries

    This workshop seeks to equip participants who do secretarial duties with techniques and tools on how to carry out their duties well and manage their own motivation as wel...

  • Time & Stress Management For Executive Secretaries & Administrative Professionals

    This practical and highly popular workshop rapidly develops the key skills and knowledge that enables new and developing office professionals to maximize their contributi...

  • Effective Business, Memo And Report Writing Skills For Administrative Professionals & Executive Secretaries

    This course is designed to help participants prepare, write, and produce clear and readable reports that will be read, understood, and acted upon.  This training will co...

  • Report Writing And Formatting

    Many people are defeated by the awesome task of writing. They do not trust themselves to use written language effectively. They go to the files to see what has been done ...

  • The Perfect PA – For PA’s & Executive Secretaries

    The good PA makes an enormous contribution to executive effectiveness and requires numerous professional skills to be successful in this role. For most organizations, the...

  • Writing Effective Job Descriptions

    This course is designed to be of highly practical value to delegates. At the end of the program, they will have the necessary skills to write Job Descriptions and Person ...

  • Career Development & Succession Planning

    60% of organizations have no process for succession planning. This interactive course will enable you to consider the latest methodologies and strategies related to succe...

  • Team Working And Communication

    Businesses often ask employees to complete projects that require they work as a team. Working together has many benefits, including the possibility to create new friendsh...

  • Talent Management And Career Development Planning

    This is a practical course using key principles and latest practices in talent management and succession planning. You will use a mixture of your live issues and case stu...

  • Managerial Writing Skills (Reports/Letters/Memos)

    This course will build the knowledge and skills participants need to confidently communicate to various audiences in an effective and, when appropriate, influential way. ...

  • Advanced Communication for Leaders (Certified)

    Discover breakthrough leadership communication techniques for driving business value and becoming a more powerful leader Master best practices for influencing peers, m...

  • Developing Teams

    A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technologica...

  • Contractual Claims and Dispute Resolution

    The ability to be able to negotiate effectively is a critical competency in both work and life situations. An effective negotiator will draw upon a range of communication...

  • Contract Specification Writing

    The course will deal with Contracts in the English language and follow principles widely used in international contracting. It will contribute to an understanding of all ...

  • Legal Translation & Memo Writing

    This resource explains two dominant ideas in professional writing that will help you produce persuasive, usable resumes, letters, memos, reports, white papers, etc. This ...

  • Preparing and Managing Contracts

    Everyday significant revenues are made and lost by organizations as a result of the contractual terms and conditions governing contracts for the purchase of goods, equipm...

  • Contracts Reading Writing & Negotiation

    This highly interactive course will increase your understanding of contracts and your ability to use contracts to protect your organization. Whether you are in purchasing...

  • Tendering & Contracting

    This course is designed to help companies award the right contracts to the best providers. Contracting involves many roles that must work together to negotiate, document,...

  • Dealing With Difficult Customers

    The customer revolution is here to stay. As product and services become more and more alike, the competitive edge has to come from the experience the customer has with yo...

  • Customer Care and Services Skills

    What is good customer service? How can it go from good to great? What are the pitfalls that many perople experience when trying to deliver customer service? Does attitude...

  • Understanding The Retail Strategy

    The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a n...

  • Logisitics Management

    Improve service whilst reducing costs; an impossible task? With effective management and leadership, world class companies do this every day. Getting more with less is po...

  • Custom Clearance

    Customs and security initiatives have imposed new regulations on companies that make it more challenging than ever to trade internationally. We all understand the importa...

  • Responding to Conflict Creating Resolution and Cooperation

    Workplace conflict has an impact on more than the individual—it creates a ripple effect, the repercussions of which are felt throughout the team and the organization. I...

  • Moderation Techniques

    Workshops create space where people from different background & interests work together to achieve specific results. In development cooperation, managing this space c...

  • Developing Marketing Strategies

    This course relates both traditional and new marketing concepts to today’s fast-paced, competitive and segmented business environment, with the emphasis on relating mar...

  • Techniques For Sales Forecasting

    Few activities are as important to the success of a company as sales forecasting. The difference between adequate and excellent sales forecasting and planning can make a ...

  • Sales Fundamentals

    Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential ...

  • Professional Sales And Service Empowerment

    To improve the art of selling and to enhance customer service to complement the drive for more sales, thus establishing the possibility of continuously securing more and ...

  • Selecting And Developing Salesforce

    There are tremendous pressures on the modern sales organization to adapt to the emerging trend that is business in the cloud. Implementing Salesforce Training as a part o...

  • Strategic Sales Planning and Territory Management

    Analyze the process of sales planning and territory management. Practice the effective ways of setting goals, developing sales activities and managing time effectively. U...

  • Marketing Oriented Organisations

    The marketing orientation is perhaps the most common orientation used in contemporary marketing. Market orientation also involves monitoring competitors' actions a...

  • Managing your Media (Advertising)

    This course allows the delegates to understand the relevancy of media in the GCC and MENA region. It will help them to realize the best media strategy, slogan impact, and...

  • Market Segmentation and Customer Relationship Management

    Customer relationship management, or CRM, is a promotional tactic used in integrated marketing and other types of consumer-focused marketing. CRM programs use database ma...

  • International Marketing and Export

    The programme content is aimed at preparing attendees for marketing positions in business, particularly in the area of International Marketing and Exporting. The goal ...

  • Effective Presentation Skills

    Effective Presentations skills are essential to deliver solid sales pitches. Learn how to create and deliver effective presentations. The open, modular-style manual is de...

  • Aligning Marketing and Sales

    This course will help you to drive an alignment of marketing and sales team objectives towards a common and shared goal. By working more effectively together, the synergy...

  • Developing & Delivering Winning Sales Pitches

    Making a successful sales pitch begins long before the presentation itself. It requires strategic direction, careful preparation and meticulous rehearsal with the right p...

  • Effective Marketing Communication Strategies

    This course emphasizing a strategic planning perspective, this will provides a theoretical appreciation and practical understanding of the process of contemporary integra...

  • Sales Skills That Deliver Results

    This course workshop provides a sound foundation to the skills and qualities needed to turn opportunities into result. Individual’s needs and objectives are met through...

  • Developing the Skills of Sales Representatives

    For high-value sales, the journey of a lead from prospecting to closing is one that travels through the hands of many sales representatives. For medium to enterprise-leve...

  • Basics of Effective Selling

    This course increases your chances of obtaining sales success, also it reduces the uncertainty of the selling process and provides robust skills for selling effectively a...

  • Coping With Marketing Crisis

    This course defines and examines what is meant by Crisis Management noting the special need for crisis management in today’s world. The vital importance to an organizat...

  • Building and Marketing Trademarks

    A trademark is any unique word, symbol, name or device used to identify and distinguish the goods of one seller from the goods of another. A trademark allows the seller t...

  • Ways and Methods of Sales Forecasting and Preparing Marketing Plans

    The  sales  forecast  is  one  of  the  most  important  of  a  business  plan.  ’Market potential'  is nothing but a quantitative estimate of  the total...

  • Selling and Marketing Strategies and Changing Customer Trends

    Ideally suited for sales and business development executives, this course offers a superb grounding in the practice of these two disciplines. Sales, Marketing, customer c...

  • Marketing for Better Results

    This course gives attention to the knowledge and skills needed to manage the marketing function in a 21st-century organization. It addresses the common marketing function...

  • Power Selling

    The Power of Selling is the perfect course to teach students about the proven process of selling. More important, it teaches students how to apply the tenets of selling t...

  • Best Practice Presentation And Pitching Skills For Media, Creative, Designers And Agencies

    Getting new business is a constant and never-ending process. From the moments you are given to make your pitch the job is yours to lose. If they've agreed to see you, the...

  • Internet Marketing And Social Media

    This program will highlight the importance and value of marketing online by delivering a comprehensive understanding of the various tools and techniques available. Each p...

  • Advanced Techniques In Marketing Services

    The program offers many ideas for developing creative and innovative marketing solutions. It explains the difference between 'marketing' and 'selling', and highlights the...

  • Creative Retail Selling And Visual Merchandising

    The most important key success indicator in the business is outstanding sales. Besides the product and advertising, the presentation of the product is crucial. Retail ...

  • Introduction to Marketing Management

    It provides the theory behind social media and explores the levers that influence its effectiveness. This program helps participants design, manage, and track social medi...

  • Advanced Presentation & Public Speaking Skills

    ‘How’ you say things in addition to ‘what’ you say = success Think of a recent presentation you attended that captured your imagination and by which you felt per...

  • Communication Skills For Sales Personnel

    The aim of this course is to stimulate you to think about what, why and how you communicate. The course will help you develop a basic understanding of communication theor...

  • Product Management

    Product Managers today are challenged by many things – the speed of change in the market, the speed of competitors, the speed of product development, and increasing dem...

  • Effective Sales Meeting And Negotiation Skills

    This course is designed to empower participants with the knowledge, skills and attitudes required for effectively introducing organizational change, namely: planning, for...

  • Essentials Of Marketing & Preparing An Effective Marketing Plan

    It explains the difference between 'marketing' and 'selling', and highlights the skills required to be a successful marketer. The program offers many ideas for developing...

  • Advanced Selling Skills

    Selling today is more competitive than ever before. Sales success demands a new breed of calibre professionals with advanced selling skills. Whatever the factors that hel...

  • Certified Marketing Professional

    Go beyond the basics of marketing and become an even more effective marketer with the Certificate in Professional Marketing. Developed for those who are in marketing and ...

  • Coaching Your Sales Team To Deliver Sales Success

    This course will give you invaluable and proven coaching tools and techniques to enable you to empower and motivate your sales team to achieve greater results. Many sa...

  • FMCG Selling

    FMCG selling is unique, as the products are 'Fast Moving Consumer Goods' Not only do you need to convince the customer to buy, but you must also build strategic partnersh...

  • Certified Sales Professional

    The Certificate in Professional Sales and Sales Management provides a foundation of knowledge required to meet growing industry demands in Professional Sales and Sales Ma...

  • Dealing With Problems In Marketing

    The Sales, Marketing, customer care Skills Training program is designed for individuals who want to gain a thorough understanding of the principles and practice of market...

  • Sales And Marketing

    A key job of Marketing is to understand the marketplace from the perspective of the customer, looking back towards the company and helping lead the company where it shoul...

  • Recent Trends In Public Relations

    This course will take you step-by-step through proven best approaches to PR planning and management. By following these steps, PR professionals will achieve results that ...

  • Public Relations & Media And Change Management In Organizations

    Public relations can and should make an important contribution in helping to form an organization’s ideas about what it is, what it should do and what its publics want ...

  • Advanced Public Relation

    This highly interactive and fun programme enables you to examine today’s communications environment looking afresh at how we establish and defend our reputation, help d...

  • Media Code Of Ethics

    This program helps participants design, manage, and track social media campaigns. It provides the theory behind social media and explores the levers that influence its ef...

  • The Art Of Consultative Selling

    The Art of Consultative Selling workshop will convert mere salespeople (who are merely selling their products) into more effective sales professionals who are solution p...

  • Introduction To Public Relations & Mass Communication

    A compact course on Public Relations (PR) for beginners as well as those who are in communication roles who would like to have a quick overview of PR and its roles and fu...

  • Media And Public Relation (ILM)

    Welcome to the Networking and Public Relations workshop. In this workshop, you will get knowledge you need to manage effectively your image and value by forming solid net...

  • Planning Public Relations And Media Programs

    Comprehensive study of public relations including identifying and reaching internal and external publics; dealing with print and electronic media; advertising, printing, ...

  • Fundamentals And Strategies Of Success In Public Relations Management

    This training course in PR Management has been designed to help delegates improve their strategic thinking when designing a PR campaign. The training provides them ...

  • The Integrated System Of Public Relations And Visual Media Management

    PR and Visual Media Management are at the heart of business performance. Modern methods, tools and channels have greatly increased the speed in which communications can b...

  • Skills Of Dealing With Mass Media And Planning Advertisement Campaigns And Measuring Their Effectiveness

    Great advertising is inspired by insights about consumers and brands and how the two interact. The process usually starts with a client problem and ends with a solution f...

  • Developing The Public Relations And Media Skills To Increase Sales And Improve The Organization’s Image

    Public relations crisis communication begins with personal relationships – with reporters, editors, broadcasters – but it is leveraged through technology planning and...

  • Developing The Skills Of Public Relations And Media Professionals

    This training program will enhance your knowledge and skills in managing Public relations effectively and also the media in professional way. Public relations crisis c...

  • Crisis Management – How To Manage And Communicate Effectively In A Crisis And How To Develop The Crisis Sop For Your Organization

    Crisis Communication is an ISOC Focused Immersion Seminar. This extended training format focuses intensively on a single set of competencies for five days. It is designed...

  • Public Relation, Media & Crisis Management

    This course provides participants with the opportunity to identify how a crisis can impact an organization and what should be done to mitigate its effects. The course foc...

  • Public Relation and Media

    Public relation takes into consideration the bigger picture of how an organization relates and is perceived by the public at large. A good public relations strategy can n...

  • Influencing Skills, Assertiveness & Negotiation

    This seminar focuses on areas of communication and persuasion which will help delegates to be more effective in the organizational context. By understanding the key conce...

  • Negotiation Skills Achieving Successful Outcomes

    Many interactions in a professional environment involve a series of negotiations whose outcome could be the difference between success and failure. In this course, you ac...

  • Negotiation And Conflict Management In Organizations

    The ability to negotiate effectively and manage conflict is one of the most valuable skill sets we can develop within our organisation. Not only does developing these ski...

  • Practical Industrial Data Communication & Telecomminications

    Industrial data communication is characterized by its operating environment. Electromagnetic interference (EMI), long distances and physical barriers set industrial commu...

  • DCS Yokogawa

    This Course introduces you to YOKOGAWA DCS, its general control Concept and the areas of applications in industry in which they are being applied. Distributed control ref...

  • SCADA & Communications Standards

    The SCADA is being extensively used in oil and gas, petrochemicals, power, steel and cement manufacturing/ production, packing, raw material processing etc. for monitorin...

  • Advanced Fiber Optics Technology

    This course provides knowledge which will enable evaluation of system upgrades with improved data transfer to overcome present day problems. This course provides an under...

  • Telecommunication

    Consider for a moment all the different communications that take place in an organization. Some communications are face-to-face, while others use some type of technology....

  • Advanced Stores Management

    This course offers a general introduction to the roles expected by anyone in a storekeeping position. The different stores operations are explained in detail to better ap...

  • Basic Storekeeping Skills

    The different stores operations are explained in detail to better appreciate the position of a storekeeper in the company operations. This course offers a general introdu...

  • Effective Storekeeping Skills

    Efficient stock flow as well as good record keeping and stock accounting are indispensable activities for good organizational performance. Essentially, effective stores o...

  • Certified Retail & Sales Manager

    Retail and Sales managers oversee the day-to-day operations of stores and sales establishments. Many certificate programs offered in the field of retail management focus ...

  • Import Export Procedures Documentation

    This training programme looks at the essentials trade, import and export and freight management. It will give a structured approach so you can analyses and then improve y...

  • Sellling and Merchandising Skills

    Delivered in a highly interactive format, the 5-day programme is designed to give delegates the opportunity to relate the topics covered to their own working environment....

  • Team Negotaition

    Well, on paper it was a great idea. This project could take your company right up to the big leagues and provide your product line with the kind of clout that might even ...

  • Sales Management

    This Sales Management course teaches participants the fundamentals of sales team management. Participants will learn how to be successful sales managers, select sales pro...

  • Advanced Negotiation Skills

    The Negotiating Techniques programmed teaches participants the fundamentals of negotiating so they can interact more effectively with others, resolve conflict and dispute...

  • Sales Management Retail and Negotiation

    In general, negotiating is a part of everyday life. We negotiate in our work, with our friends, and even with our family members. This section of the sales management, re...

  • Analyzing The Supply Market

    Supply market analysis involves the gathering of facts, data, observations and trends about the marketplace in which suppliers conduct business.  Conducting a structure...

  • Forecasting Stock Control & Material Inventory Techniques

    The emphasis in this program is on how to plan, implement, and use proven practices that work.  There is a strong focus on approaches and principles that will have the m...

  • Foreign Trade & Importation & Exportation Concept, Elements and Importance

    This training program looks at the essentials of international trade and freight transport. It will give a structured approach so you can analyze and then improve your in...

  • Incoterms & Commerical Trade Regulation

    The Incoterms rules or International Commercial Terms are a series of pre-defined commercial terms published by the International Chamber of Commerce (ICC). They are wide...

  • Skills For Conference And Exhibition Organisation

    Project Management for Special Events caters to the dynamic Middle East events management industry. The importance of effective and efficient event execution is highlight...

  • Planning And Developing New Products

    Today product development ranks among the most activities for organizations, Organizations that cannot offer products relevant to their customers quickly become obsolete....

  • Project Time And Cost Management

    Establishing effective measures to plan and master projects in using modern project management tools, this would best way to describe this course. You will learn how to d...

  • Risk Management In Islamic Banks And IFSB Capital Adequacy Standards

    On the other hand Risk management is also another area that every banking industry has to attend to, Islamic banks are not different. Estimated, that there will be more s...

  • Cash Flow Planning And Forecasting

    Executives are faced with ever-increasing challenges. Flatter corporate structures, global competition, overcapacity, downsizing, and changing business environments have ...

  • Project Planning, Scheduling And Cost Estimating Skills

    The late deliveries of projects have become the scourge of project professionals worldwide. Countless numbers of projects undertaken by organizations in the private and p...

  • Successful Management Of Interpersonal Conflict The Key To A Winning Global Enterprise

    Do you readily admit that you are a "coward" when it comes to any kind of conflict? Everyone, regardless of their position at work, can learn to handle conflict more effe...

  • Managing Multiple Tasks, Priorities & Deadlines

    Are you under pressure from an ever-growing task list, conflicting demands and constantly changing priorities? Productive working practices are valuable skills in today...

  • Creativity, Excellence, Continuous Improvement And Quality

    Have you ever found yourself confronted with a problem at work and wondered why it keeps recurring? Did you feel empowered enough to do anything about it? Continuous impr...

  • Document Controller

    Document control is an essential preventive measure ensuring that only approved, current documentation is used throughout the organization. Inadvertent use of out-of-date...

  • Project Management For Administrative Professionals

    Is there an advantage to learning project management for administrative professionals? Yes! If you’re looking to take on the added pressure and challenges associated...

  • Manpower Organization, Succession Planning & Trend Analysis

    Recent articles have projected a significant growth in HR – leading in this expansion is New Workforce planning –the dynamic arm of HR. New workforce planning is sign...

  • Productivity And Work Quality

    This program is designed to provide Professionals with a comprehensive overview of tools and techniques for improving personal productivity in the workplace. It will shar...

  • Risk and Crisis Management

    At any moment, an organization can encounter a crisis that jeopardizes its health, reputation and prospects. How prepared are you right now to lead your organization thro...

  • Strategy Planning And Implementation

    To be strategic is to be well prepared ahead of time for different eventualities. Therefore, strategic planning requires a state of mind that has space for the future, is...

  • Planning And Organizing Skills

    When we are at work we all feel we are 'busy'; but good companies and organizations make certain their employees are busy 'doing the right things efficiently and effectiv...

  • Microsoft Project (Advanced)

    The Learn Microsoft Project 2013 advanced training is built around simplifying your life and helping your project succeed. This course is a continuation of the training....

  • Primavera P6 Professional Advanced Rel. 8.3

    This Primavera P6 Advanced Rel 8.3 training gives you hands-on experience with advanced resource management and project management in P6, Primavera's Web-based project ma...

  • Project Management Skills for Success

    Existing in an ever changing environment, people and organizations need to carry out projects. Such projects are being done for everything from purchasing a car/house to ...

  • Mastering Project Metrics and KPIS Professional

    The overall aim of this course is to provide participants with the skills needed to design and apply project metrics and Key Performance Indicators (KPIs). Moreover, the ...

  • Site Construction and Project Management Workshop

    The proposed training workshop will cover the main aspects of construction management. The topics include safety compliance, risk management, traditional and new practice...

  • Advanced Project and Construction Management

    The course has been designed specifically for the benefit of Senior Project Managers and Engineers who are presently working on major capital multidisciplinary and multin...

  • Project Management Professional (PMP)

    This practical five-day course is designed to systematically cover the developmental subjects vital to training competent contract and field administrators to manage time...

  • Advanced Project Management

    This program demonstrates the practice of project management soft skills. It provides a range of soft skills tools and techniques that project managers can use to reduce ...

  • Primavera Project Planner

    Primavera Project Planner (P3) provides an easy-to-use approach to project planning with an intuitive interface that makes project planning and control easy and fun, with...

  • PMI Scheduling Professional (PMI-SP)

    The Project Management Institute (PMI)® has been adept in recognizing the importance of project scheduling, when it developed a new and specific credential for scheduli...

  • Auditing Construction Activities

    Major construction can shape not only the public face but also: funding requirements, short-term expenditures, availability of capital for other projects. Constructio...

  • Road Project Management

    This program outlines the fundamentals of project management in general with emphasizing on road projects. It also addresses the recent practice in managing road projects...

  • Managing Projects in Organization

    Nowadays, almost all kinds of organizations are required to undertake projects for various purposes. Due to constraints of resources, projects must be managed in a proper...

  • Project Management Leadership Skills

    Countless numbers of projects undertaken by organizations in the private and public sectors significantly overrun the project schedule and budget, and as a consequence fa...

  • Project Management Overview For Executives

    Discover what project management can do for your organization in this concentrated. As a stakeholder and manager, learning the fundamentals of project management can help...

  • Project Scheduling and Budgeting

    Through an increasingly challenging multimedia-simulated case study, you practice essential project estimating and scheduling techniques to build and manage a workable pr...

  • Managing Construction Projects

    Construction is the largest industry in the world. Growth in this sector is an indicator of the economic conditions of a country. In general, construction is more challen...

  • Professional Project Leader

    As the various application areas and industries’ capital expenditures have been soared in recent years; capital project execution has become a hot topic in the organiza...

  • Mastering Project Management

    More than ever before, much of an organization’s work to implement strategic improvement changes is considered project-type tasks.  Projects are becoming increasingly ...

  • Construction Management Procedures and Implementation

    This course is designed to systematically cover the developmental subjects vital to training competent contract and field administrators to manage time, cost, documentati...

  • Project Management Professional Program Planning and Implementing Project Management Office (PMO)

    Over the last few years, the relevance of PMO in the organization has grown tremendously because PMOs have increased the project success rates and made project delivery m...

  • Construction Technical Skills and Managing Consultants

    Imagine increasing productivity, reducing waste and improving customer satisfaction by developing a process for effectively solving problems and decision making. These be...

  • PMI Scheduling Professional (PMI-SP) Examination Preparation

    Managing a project establishing a comprehensive plan and time schedule; then this plan is updated as the project unfolds. Professionals realize that this process can be m...

  • Project Management Planning, Scheduling and Controlling

    Systematic Planning, Scheduling and Control of Projects are the essential ingredients of project success. Every year large numbers of projects significantly overrun th...

  • Project Management Principle

    Whether you are a team member, project manager, or have aspirations to lead effective project teams, an understanding of the basic methodologies of project management is ...

  • Project Close-out Testing, Commisioning and Handover

    In this course, you will analyze the issues when a dispute arises during the contract administration phase and examine its time and cost impacts on a project, thus preven...

  • Advanced Primavera P6

    This course will focus on the legal, technical and personal responsibilities involved in observation, supervision, and coordination of on-site construction. You will incr...

  • Project Management Detailed Engineering for Capital Projects

    Large capital-intensive projects require substantial – and often risky – investments in the acquisition and subsequent operation and maintenance of new organizational...

  • Managerial and Team Building Skills For Project Management

    What makes an organization excel is not its latest new product, its stock price or a spot on the Fortune 500. Truly great organizations- particularly project driven ones-...

  • Project Monitoring, Reporting and Control

    Every year large numbers of projects significantly overrun their budgets and schedules, often with sizable increases in costs, or substantial financial losses to the orga...

  • Diploma of Project Management

    Diploma of Project Management is designed to equip participants with the essential skills, knowledge and attributes required to effectively manage projects regardless o...

  • Primavera Risk Analysis

    This course provides training for Primavera’s Risk Management solution. Participants will gain a thorough background in the basic concepts of risk management. This thre...

  • Certificate IV in Project Management

    The Certificate IV in Project Management will help you to improve your ability to contribute to the development of a team-based project and maximize your productivity. Pa...

  • Project Management in Oil and Gas Fields

    This intensive five-day course will be about the application of Project Management techniques and knowledge for the effective estimating, planning, managing, and control ...

  • Project Leadership Management and Communication (PMI Exam Preparation)

    Project fundamentals typically enter the profession holding qualifications in other areas but without a formal qualification in Project Management. Employers and Clients ...

  • Design Management for Construction Projects

    A construction project is a vehicle to bring about change. A built environment professional with responsibility for the construction and maintenance of e.g. roads, houses...

  • Fundamentals of Project Management

    This course is designed for managers and staff, from a broad spectrum of industries, involved in different types of project work. It explains the fundamentals of managing...

  • Effective Project Management (PM-BOK)

    This course introduces and explains the project management framework, definitions, concepts, process, and knowledge areas presented in Project Management Institute (PMI)...

  • Advanced Diploma of Project Management

    Projects are delivered by people and their attitudes and soft skills can make a massive difference to the success of project. The major difference between a project manag...

  • Advanced Construction Management and Project Execution

    This practical course is designed to systematically cover the developmental subjects vital to training competent contract and field administrators to manage time, cost, d...

  • Project Management Tools and Techniques

    If you are thinking to transition into project management or if you just started in your project management career this course is for you. Discover how to efficiently lea...

  • Project and Construction Management

    Whether you are looking to fit out an office or construct a new hotel, you need a partner that has the experience and knowledge to deliver to your requirements. Today, de...

  • Advanced Seismic Data Acquisition and Processing

    This course will cover both seismic acquisition procedures as well as data processing methodologies in application to various complex environments and case studies. They ...

  • Reservoir Surveillance Management

    Modern day reservoir management process involves goal setting, planning, implementation, monitoring, evaluation, and revising plans. It requires a clear understanding of ...

  • Construction Quality Control and Assurance

    The purpose of this course is to present the measures to be taken to determine the compliance with plans and specifications through test and systems of inspection during ...

  • Surveying

    This course introduces the three basic tools–the tape, level and transit/theodolite along with proper field procedures for basic surveying. These include taking field n...

  • Construction Quality Control On Site

    Quality control plays an important role in the residential, commercial and construction industries. This type of course emphasize the quality control in civil constructio...

  • Construction Management, Creative Problem Solving and Decision Making

    The program is designed as an integrated series of lectures and case studies to provide an understanding of the concept of achieving construction, procedure and implement...

  • Water Quality Specification

    This is a first course in understanding water and its treatment. What is Quality Water, What is the demand for Water, and What processes are available for treatment of wa...

  • Understanding & Implementing an Effective ISO 14001:2004 Environmental Management System

    Provides an understanding of the ISO 14001:2004 requirements and a basic overview of how they apply to the design of a functional and effective Environment Management Sys...

  • Noise Control in Industry

    Workers in many different industries are exposed to noise and vibration may present a risk to their health. Long term exposure to noise can result in hearing loss while e...

  • Risk Assessment Within Production Operations

    This course is concerned with the potential health, safety & environmental hazards arising from the operation of large scale oil and gas production and processing fac...

  • OffShore Reliability, Hazop, Risk and Safety

    Risk has become a key concept in modern society. Growing concern about the environment and a number of disasters have served to focus attention on the hazards and risks i...

  • Safety & Risk Management in onshore Operation and Prediction

    In oil and gas industry, plant operation involves long hours, large equipments and sometime hazardous materials. Major hazard incidents which involve the release of hazar...

  • Risk and Hazard on Rig Operation

    This course provides the basics of offshore drilling operations. Explains the environment, logistics, equipment, procedures, safety requirements, emergency response, and ...

  • Advanced Fire Risk Assessment

    This fire risk assessment training course is specifically designed for anyone whose job requires them to assess the fire safety risk within their own organisation. It is ...

  • Management Of Storage Facilities

    Your customers expect you to deliver stock when they need it, and in the best possible condition.  Exceeding those expectations is at the heart of any effective procurem...

  • Managing Tender Specification & Contracts

    A major portion of every organization’s operating cost is spent on outside goods and services. Based on this fact, executive management everywhere is determining that M...

  • Contracts Management

    All organizations need to plan. Most will have strategic or corporate plans which provide a direction for the organization and its staff. Identification of requirements i...

  • Resolving Claims in Construction Projects in Different Industries

    Claims on construction projects due to changes and delays create a constant problem for clients, Contractor’s and Subcontractor’s making in failing to grasp the basic...

  • Specifying and Assuring Quality

    Project success is assured by taking a balanced approach to quality, time and cost, resulting in satisfied customers. In this course, you develop and apply a project qual...

  • Materials Planning and Forecasting

    The Materials Controller’s roles and responsibility is one of the key functions in the overall supply chain, and managed effectively will result in meeting business obj...

  • Learning Powerful Telesales Skills

    Effective salespeople are fundamental to any organization. In an increasingly competitive market, companies realise they must adopt a proactive approach to increasing sal...

  • Clerical Development Program

    As global competition continues to pick up momentum, and cost effectiveness is the key word, the clerical function is increasingly enriched and enhanced. Clerks continue ...

  • Essential Skills For Performance Excellence

    Collaboration is essential to the new boundary less organizational structure.  Positively channeling the various archetypal influences and integrating effective cross-fu...

  • Career Planning And Development

    Successful management and motivation of employees is clearly linked to employee reward systems. There is much correlation between organizational success and effective rew...

  • Certified Recruitment, Interviewing & Selection Skills

    The 'everything you need to know' course before you hire someone. By participating in this course, you will learn all you will need to know about employee interviews, re...

  • Training Needs Assessment System

    In this course, we will explore all aspects of Training Needs Assessment so that you will be better equipped to respond effectively to requests from your supervisors, col...

  • Basic HR Skills I & II

    The programmed will move in a supportive learning atmosphere by looking at HR needs in various organizations as well as how to audit and evaluate HR, with an additional f...

  • TNA And Training Evaluation

    Identify the best practices in Training Needs Assessment. Implement the performance criteria based on the International standards. Identify the training needs b...

  • HR Best Practice For HR/Personnel Assistant

    It is vitally important for HR to keep pace with the demands of dynamic business environments and legal frameworks. Unfortunately many HR functions have evolved without b...

  • Competency Asessment And Profiling

    Competency-based systems provide both the structure and discipline to help bring out the best effort in people and ultimately the best performance for organizations. Comp...

  • Advanced Skills For The Practical Trainer

    Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners ...

  • Talent Management And Development Course

    With the average cost of recruiting a new employee (including hidden costs, like training and loss of talent) and the increased number of applicants that you are likely t...

  • Measuring And Forecasting Human Capital Investment

    Learn to assess and measure employee and organizational performance to understand the scope of your human-capital investments. Develop and make critical HR recommendation...

  • Modern Practices In HR

    Gain the self-awareness and confidence needed to execute HR leadership responsibilities. Identify and manage strengths and developmental needs through constructive fee...

  • Managing Your Human Resources For Best Performance

    Managing Human Capital has been specifically designed to teach practical skills for the student who seeks to manage others and his or her own career with optimal effectiv...

  • Job Globalization Cultural Diversity

    The full impact of globalization in the workplace has yet to be realized, but as more companies embrace this trend and become more diverse, certain changes are emerging. ...

  • HRM – Recruitment

    Recruitment and selection can be very expensive and time consuming process; however there is evidence that employing the latest recruitment and selection methodologies an...

  • HRD And Human Capital

    The HRD Workshop offers a unique experiential design that is unlike traditional training courses. It is inclusive, highly interactive and leverages the knowledge of all p...

  • Developing Skills For HR Manager Using Dacum

    In today’s challenging and competitive global market, employee engagement is paramount, as is retaining talent within the organisation. Therefore anybody with a respons...

  • Compensation And Benefits For HR

    In all organizations the Human Resource is the greatest expense, so it is important that the administration of Compensation and Benefits is of the highest quality. Well t...

  • Certified Train The Trainer (ILM)

    This is not a typical train the trainer program as aside from teaching participants to be great trainers by learning how to conduct training at a high energy level with p...

  • Balanced Scorecard

    To guide current performance and to target future performance. This workshop shows participants how to use measures in 4 categories – financial performance, customer kn...

  • 360 Degree Evalutation System & Feedback

    Performance Management After this course you will be able to establish and manage a performance culture, determine Key Results Areas (KRAs), set objectives and Key Perfo...

  • Staff/Personnel Management

    This course will help you to plan, organize, delegate and manage personnel efficiently, Help you go to the next step in your job. Although planning, organizing and ad...

  • Human Resource Management

    Welcome to the Human Resource Management workshop. As companies modify priorities and operations, human resources functions can move from a dedicated HR role, to that of ...

  • Competency Based HR Management

    Competency-based management is an approach to human resource management that integrates and examines all human resource management activities against competencies. Compet...

  • Talent Management How To Attract, Retain & Develop For Performance

    The program explains the concepts and practices you can use to address current challenges in attracting, retaining and developing your talent. The modules incorporate pro...

  • Certified HR Professional From Traditional HR Role To Business Partner

    Human resources has to transform itself in order to earn a seat at the decision making table. The door is wide open for human resources to become the business partner it...

  • Advanced Human Resources Management & Effective Leadership

    Today's competitive marketplace requires human resource professionals to have an expanded role in the organization due to increasing importance of social and relationship...

  • Dealing Confidently With Difficult People At Work

    Do you come home from work stressed out after a day of dealing with people at work? Are those difficult people in your organization causing you to lose your cool and ofte...

  • Evaluating Training From Reaction To ROI

    Every business or organization begins and ends with people — and that's where you come in. Today's competitive marketplace requires human resource professionals to have...

  • Certified HR Auditor

    The HR audit is used to highlight areas of weakness, areas that can be improved and even areas where there are no policies or procedures. It is vitally important for HR t...

  • HR Metrics & Analytics Driving Strategic & Organizational Change Through Analytics

    The HR function is a high-value-added part of the organization and plays a key role in developing and implementing corporate strategy. This is because of the growing impo...

  • Training Needs Analysis & Evaluation Identify The Real Training Needs Of Your Organization & Evaluate The Effectiveness Of Training Solutions

    For an organization, one might go one step further and revise Anatole’s saying to end as, “…what you need to know and what you don’t.” If an organization is goi...

  • Competencies Design, Development And Implementation

    It has become increasing important to be able to objectively assess the competency of personnel with an organization, whether for reviews, interviews, promotion, performa...

  • Talent Management For Effective Manpower, Succession Planning

    This course will be delivering competency training to provide HR Executives and Professionals with the skills and expertise needed to design, develop and implement a comp...

  • Advanced Employee Relations

    Advanced Employee Relations is the work that involves providing advice and assistance to employees and managers, program administration, research, and case management in ...

  • The Training Coordinator’s Workshop Excellence In Mandatory

    Training Coordinators play a vital role in ensuring any training actually solves the performance gap or need, this program equips you with the appropriate tools and techn...

  • Certified Job Evaluation Professional

    This course examines the methods and processes that support job analysis, job documentation and job evaluation in order to attract and retain effective talent. You'll cov...

  • Motivation Methods And Techniques

    Most organizations would place the management and motivation of their people as their major priority. Training course is designed to show how to get the best out of the h...

  • Best Practices For Personnel/HR Assistants

    This program will address the best of current practice in the main areas of responsibility of the HR or Personnel function. This will include such issues as recruitment a...

  • Successful Behavioral Interview Techniques For Managers

    Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what ...

  • Advanced Human Resource Management (AHRM)

    The Advanced Human Resources Management (AHRM) Training is an intensive 5 days’ program and is designed for HR and related executives who wish to broaden, sharpen and...

  • Recruitment And Selection Skills

    The program will explore a number of techniques that will most certainly transform your competence as a recruiter or interviewer in either recruitment/selection, or devel...

  • Essential Skills As Successful HR Manager

    This workshop is designed to empower you with the necessary knowledge & skills to manage your organization HRM functions effectively. The program will focus on the co...

  • Preparing And Developing Training Specialists & Coordinators

    This program is designed specifically to recognize the vital role of those working in the area of training and development. It is suited for anyone who trains or develops...

  • Employee Relations Management A To Z

    Employee Relations Management are an important part of any organization and ensuring your employees are happy, feel motivated and are engaged will guarantee your business...

  • Recruitment Management From A To Z

    This course recruitment and selection course provides delegates with the skills, knowledge and confidence to recruit and select the right team member for the job. We r...

  • Getting Results Through Training

    Once training is completed, analyze the end result to make sure there has been a quantifiable benefit. Just because people attend a training program doesn’t mean that t...

  • Internal Workplace Investigations

    This comprehensive seminar and workshop has been designed to provide you with training on how to best conduct an Internal Investigation. This course starts by providin...

  • How To Write Human Resources Policies And Procedures

    Writing HR policies and procedures is both an art and a science. In the past, HR departments have resorted to outsourcing this function to professionals who are speciali...

  • The Professional Interviewer

    This course equips individuals involved in front-line recruitment with the skills to conduct fair, objective, best-practice interviews powered by psychometrics. Our train...

  • Advanced Recruitment, Interviewing And Selection

    Recruitment and the selection process is one of the key management tools. Do it right – that’s the theme for this program. It’s not by chance that Intel, Google and...

  • Job Analysis And Job Description Techniques

    Establishing and managing a framework for job analysis and understanding all the roles in an organization and describing those roles through either job profiles or job de...

  • Auditing HR Processes

    All work in HR has a legal and a financial impact on the company. As such key employees in HR should ensure the integrity and accuracy of the data they use and the proce...

  • Employee Relations Roles And Responsibilities

    Employee relations and responsibilities include identifying and resolving workplace issues that affect productivity. In this course, participants will acquire the insight...

  • 8 Essential Of HRM For All Management Level

    This program is a must for anyone in the business of managing people. Knowing the essentials can keep you and your company out of trouble, make you a better manager, impr...

  • HR, Training and Development

    Since employee training is the responsibility of the organization, employee development is a shared responsibility of management and the individual employee: the responsi...

  • Essential Talent & Competency Management

    This training explains the concepts and practices you can use to address current challenges in attracting, retaining and developing your talent. The modules incorporate p...

  • Advanced Supervisory Skills (The Supervisor Development Course)

    This training is designed for all those who have the potential and capabilities of developing into Supervisor’s, Team leader’s and new manager’s. Whatever their job...

  • Effective Waste Management

    This course covers broad issues pertaining to the hazard recognition at work sites. OSHA has developed this program to protect the workers working at hazardous sites and ...

  • Hazardous Waste Management and Pollution Control

    This course will introduce delegates to the whole concept of managing hazardous wastes which will include their generation, storage, collection, processing, treatment, tr...

  • Principles Of Insurance

    This course is designed to provide an overview of property and casualty insurance at a basic level. It is for those with little or no knowledge of the insurance industry ...

  • Inventory Accounting And Costing

    Whether you are a merchandiser, manufacturer, contractor or a service provider, inventory has a major impact on your net income and on the balance sheet. In this course,...

  • Process Excellence In Financial Services Bringing Process Improvement To The Finance Function

    The most progressive organizations have applied business process improvement and re-engineering techniques to transform their finance systems to be more efficient and to ...

  • Corporate Financial Planning Budgeting & Control

    This course provides a comprehensive understanding of the roles, interrelationships and the functions of strategic planning, budgeting and control. Using examples, you'll...

  • Strategic Finance For Senior Management

    When finances are aligned with organizational strategy, organizations have greater chances of effective performance.  Employees at the senior level are trained in the ar...

  • Certified Financial Analyst

    Accounting and Finance are the language of business; understanding and applying this language to your business and to business in general remains the single most valuable...

  • Professional Financial Controller

    The course is designed to extend the knowledge of people attending about recent developments in finance and accounting. Many organizations limit their reporting to shareh...

  • Budget Preparation Skills

    Budget Preparation Skills is a comprehensive program that focuses on the essential skills required to understand the processes of costing and budgeting within organizatio...

  • Accounting For Non-Accountants

    Accounting is the language of business. By attending this course you will learn fundamentals of accounting, reading and analysis of financial statements. You will also ap...

  • Development Of Financial Performance And Preparation Of Financial Plans

    This course will provide the participants with a basic understanding of how to prepare a financial plan or budgeted financial statements. It will cover best practices in ...

  • The Complete Course On Budgeting Planning, Forecasting, What If Analysis & Reporting

    What most programs fail to do is link the various segments of the planning and implementation process of business. This program is different. You start with strategic pla...

  • Strategic Finance For Non – Finance Managers

    In today's global business environment, every business executive must possess a fundamental knowledge of how financial resources are accumulated, utilized and monitored t...

  • Financial Risk Management & Corporate Governance

    The world banking crisis and cases such as Enron emphasise the dangers of failing to manage and control risks. In an increasingly competitive, volatile and global marketp...

  • Advanced Cost Accounting

    Cost accounting is no longer just a tactical overhead allocation function. It’s a tool that can help you determine true product cost information. In this five-day cours...

  • Budgeting & Cost Control

    All business decision making involves analyzing situations and assessing alternatives, risks and benefits. This program offers an opportunity to acquire and then deploy n...

  • Auditing Fundamentals In The Federal Environment

    This course addresses Generally Accepted Government Auditing Standards (GAGAS) for audits that may be applied at the federal, state, and local agency levels. Students wil...

  • Best Practice In Finance & Accounting

    For every best practice you may already be using, there are probably dozens more you could use to be more competitive. Many are very simple and easy to implement with imm...

  • Advanced Financial Analysis

    This course brings together the key elements of financial statement analysis to help participants improve their financial analysis skills, enable them to ask the right qu...

  • Fundamentals Of Finance And Accounting For Administrative Professionals

    Finance and Accounting are the two most important functions for business organizations and for any other form of organizational entities. Though finance and accounting ar...

  • Capital Budgeting Analysis

    Like it or not, the budget is the yardstick that top management uses to measure your actual performance. And in today’s tight economy, the manager who knows budget plan...

  • Effective Budgeting & Operational Cost Control

    The effective management of budgeting and cost control is crucial for project/process-based organizations. Nowadays, if contemporary organizations want to stay competitiv...

  • Understanding And Analyzing Financial Statements And Reports

    Understanding and analyzing financial statements and annual reports can be a daunting task for many of us, especially if we are non-finance professionals and investors of...

  • Project Budgeting And Cost Management

    Managers and customers expect to get value for money. A significant number of projects have been cancelled or are seen as a failure because they ran too far over budget. ...

  • IPSAS – International Public Sector Accounting Standards

    In a world of increasing transparency, there is a growing pressure being placed upon the public sector to standardize financial accounting. Standards adopted are the basi...

  • Financial Awareness For The Non-Financial Person

    All employees can be even more productive if they have a clear understanding of the financial and commercial considerations that impact their business. This course is des...

  • The Complete Course On Payroll Management

    In an increasingly competitive, volatile and global marketplace, Risk Management and Corporate Governance are becoming increasingly important, if not essential. The world...

  • Fundamentals Of Finance & Accounting

    The seminar starts with an overview of the principal subjects of financial management and then focuses on typical objectives, tasks and decisions made by many finance man...

  • Advanced Financial Statements Analysis

    This interactive seminar will develop your skills in analyzing your business activities including key steps in analyzing financial statements, investments and project per...

  • Financial Data Analysis

    The aim of the course is to provide students with the necessary toolkit to analyze and extract information from financial data. Financial markets produce huge amounts of ...

  • Zero Budgeting

    The course provides an opportunity to explore how to successfully establish credible budgets and forecasts that are user friendly management tools to monitor and help imp...

  • Fundamentals Of Accounting For Administrative And Support Staff

    By the end of the program, participants will be able to: Identify importance of accounting in running businesses. Explain the accounting cycle process and properl...

  • Corporate Banking Masterclass

    Lending to corporate customers presents one of the greatest opportunities for commercial banks to pursue growth and profitability; at the same time it ties up a large amo...

  • Corporate Banking Strategy

    The course will teach you how to use the planning process to set goals, control costs and to increase the profitability of clients and sales channels. You will focus on t...

  • Banking Risk Management

    During times of distress in the financial markets, institutions rely on risk management professionals to make crucial decisions that determine the fate of the organizatio...

  • Fundamentals Of Corporate Credit

    This seminar provides participants with a solid foundation of skills that helps them reach sound, reliable judgments of a company's creditworthiness. Applying a structur...

  • Fundamentals Of Cost Estimating

    This course covers the fundamental principles of cost estimating either in a generic version or a version for capital investment projects (petroleum, utilities, engineeri...

  • Cost Analysis To Support Strategic Decisions

    Cost control is one of the most widely used tool for planning and monitoring organizational activities, as well as to support future strategic decision. Importantly, cost...

  • Financial Analysis Evaluation And Budgeting

    Successfully controlling finance requires the establishment and review of all aspects of procedures, authorization, reporting and monitoring of financial transactions. Th...

  • Advanced Planning, Forecasting And Budgeting

    This course examines traditional budgetary and planning processes, considers alternative techniques and their implications and means to improve forecast accuracy. It will...

  • The Effective Financial Controller Managing Financial Functions & Improvement Opportunities

    Financial Controllers operate in a global environment where flexibility is the watchword. There has been widespread recognition of the need for finance to develop from be...

  • Financial Decision Making

    This seminar is aimed to provide an understanding of the fundamentals of business decision-making. Many practical examples are worked through during the seminar. The appr...

  • Bank Valuation A Valuation Course For Banking Experts

    Bank Valuation is an intensive, in-depth program that uses lectures, case studies and hands-on modeling to teach the intricacies of valuing depository institutions. The o...

  • Finance For Non-Finance Professionals

    During this greatly successful program, managers with small or no financial training or experience can learn to use the language, tools, and techniques of finance. You wi...

  • Financial Planning, Control And Budgeting

    This course is designed to enable delegates to make corporate financial decisions in an increasingly volatile international marketplace in order to increase profitability...

  • Review Of Financial Accounting & Detecting Fraud

    Fraud, including accounting fraud, accounts for significant activity by the criminal classes and these seminars sets out to explain what accounting fraud is, how it can b...

  • Banking Managing Risk In Asset Management

    The Course will provide a brief overview of the financial risk management practices in place in modern financial institutions and describe the evolutions from a develop...

  • Managing And Organizing Accounts Receivable

    In the drive for increased revenue and profit, good credit and collections management is an important process to maximize cash flow for operations. Granting credit car...

  • Corporate Financial Planning, Budgeting & Costing Control Workshop

    All business decision-making involves analysing situations containing varying degrees of risk, and the available data may be erroneous containing ambiguities and errors. ...

  • Internal Audit Incorporating Corporate Governance & Financial Risk Management

    Internal Audit Course, includes internal audit, internal audit and corporate governance, internal audit and risk management, Internal Auditing Policy, Enhancing the role ...

  • Advanced Budgeting Workshop

    This course is considered the second level in budgeting after our 'Effective Budgeting and Cost Control' program. It goes beyond the theory of budgeting as a concept to c...

  • Account Strategy For Major Sales

    The program is aimed at individuals and/or teams that need the right mix of skills, processes and tools to win more opportunities. Built around a business simulation that...

  • Project Cost Estimating Skills Planning For Performance Excellence – II

    The development of reliable cost estimates during the design and early conceptual stages of a proposed project are of critical importance. The decision to proceed with...

  • Cash Flow Statement Workshop Preparation And Analysis

    The organization of the accounts payable function and the management of the accounts payable role are of vital importance to the effective control of working capital and ...

  • Certificate In Cost Control & Management

    The aftermath of the financial crisis is the ever increasing pressure on revenue. Faced with a competitive market with virtually no price advantage, the only way to succe...

  • Consolidation, Business Combinations And Investment Accounting

    Organizations are getting into increasingly complex business transactions. Business combinations and forming strategic partnerships and alliances are becoming the norm ...

  • Accounting For Investments And Financial Instruments Workshop

    This training course is intended as a detailed workshop for participants who are already familiar with the basics of accounting for investment activities, and who need to...

  • Excel 2010 For Accountants And Business Professionals

    With updated content on Excel 2007 and 2010 as well as new features on QuickBooks, this course makes it easy for accounting professionals to manipulate and sort financia...

  • Certified Accounts Assistant

    This course allows students: Define the accounting cycle; discover how accounting affects their day to day business; Outline of the components of the financial statemen...

  • Accounting And Comparison Of IFRS And GAAP

    When comparing and characterizing accounting-standard regimes, IFRS are typically labeled as concept-based while U.S. GAAP are categorized as rule-based. During recent ye...

  • Financial Analysis & Measuring Business Performance

    All managers need to understand where value comes from in their firm. This program takes a broad look at finance. You'll learn a systematic approach for analyzing financi...

  • Total Finance For The Non-Financial Manager

    This course is aimed at professionals from all areas of business who require a better understanding of how finance works. Finance is the language of business. A profes...

  • MINI MBA Accounting & Finance

    This course is designed to cover the role and importance of accounting and finance in today’s business world. It will provide an ‘MBA level’ experience in terms of ...

  • Professional Skills For Finance And Accounting

    This course covers the essential skills needed for finance staff to excel in their organization. From macro level management and financial overview to personal organiza...

  • Spreadsheet Skills For Planning, Forecasting & Budgeting

    This workshop will demonstrate how you can develop spreadsheet models to create a forecast, which can then be utilized to generate business plans and operating budgets wi...

  • Finance and Accounts

    Accountants, sometimes called Controllers, have a primary function to develop and provide data measuring the performance of the firm, assessing its financial position, an...

  • Crisis Management Skills & Managerial Excellence Cores

    The vital importance to an organization of having a crisis management plan in place is emphasized.  This course defines and examines what is meant by Crisis Management n...

  • Project Risk Management & Compliance

    This seminar will emphasize awareness of project risk management to minimize project cost/schedule overruns & improve project execution. Project management is all ...

  • Project Risk Management

    Risk is inherent in every project. Project risk is an uncertain event or condition that if it occurs, has a positive or a negative effect on project objectives. Risk Mana...

  • PMI Risk Management Professional (PMI – RMP)

    With your advanced skills in risk management, you perform a specialized function attuned to the needs of a project environment that is increasingly global, virtual and co...

  • Advanced Rerservoir Simulation Formulation, Initial of Boundary Condition & Running the Simulator

    Dynamic reservoir models are important when investigating reservoir behavior, optimizing reservoir performance,  designing complex wells, estimating uncertainti...

  • Anchor Handling Within Offshore Fields

    Anchor Handling is one of the most demanding and inherently dangerous tasks performed in the Marine service industry. Long hours, bad weather, wet and muddy decks, hand a...

  • Advanced Process Risk Assessment and Risk Management

    Health, Safety and Environmental Management Systems are based on a proactive process for incidents prevention as well as reactive monitoring of performance. Risk assessme...

  • Advanced Process Hazop

    It is universally recognized that for any company to succeed it must take a proactive approach to risk management. Over the last few years companies and a number of count...

  • Risk Management & Risk Assessment in Petroleum

    This course is primarily intended to provide awareness of various risk assessment tools and techniques that are applied by petroleum and gas exploration and production or...

  • Environmental Risk Assessments and Management

    Environmental risk assessment and management (ERAM) is a tool that is increasingly being used by many organizations to identify their risk exposures as part of corporate-...

  • OHSAS 18001 Lead Auditor

    The Occupational Health and Safety Assessment Series (OHSAS)/OHSAS 18001 Standard specify requirements for an occupational health and safety (OH&S) management system,...

  • Solid Waste Management

    This course in Solid Waste Management (SWM) is to enlighten the state of the art in technology, organizational and legislative developments and practices of handling soli...

  • Advanced Process Risk Management

    Most large organizations now have Health, Safety and Environmental Management Systems. Instead of prescriptive legislation and standards, a pro-active approach to risk...

  • Advanced Process Risk Assessment & Management

    This course presents the advanced risk assessment and risk management techniques that are based on latest International Standards and best industry practice. This Course ...

  • ISO 14001 & EMS Lead / Internal Auditor

    Organizations are under increasing pressure to be “greener” and improve the environmental performance of operations. More and more organizations use the ISO 14001 env...

  • Strategy for Industrial Fire Risk Assessment and Protection of Installations

    Industries involving the use of storage or handling and transporting of hazardous or combustible materials possess potentially serious fire, life safety and environmental...

  • HSE Risk Assessment & Management

    The assessment of risks at work is a statutory duty. Further, such risk assessment needs to be “suitable and sufficient”, and must be carried out by persons who are ...

  • Safety Audits & Site Inspection

    Most organizations now have implemented an HSE Management System. An essential part of any HSE-MS is to provide some means of measuring performance and to provide feedbac...

  • Managing Costs in Warehousing

    Warehousing and physical distributions are changing dramatically! New approaches and methods offer opportunities to cut costs substantially while improving overall operat...

  • Certified Purchasing Manager

    Supply management has advanced the role of purchasing beyond achieving sustainable and recurring cost savings. Optimal purchasing and supply management positions an organ...

  • Tender Fundamentals

    Tender Fundamentals Course is the first step to recognizing and harnessing the capacity of your organization, regardless of its size. The Tender Fundamentals Course gives...

  • Contract Management & Tendering

    Providing the high value added activities available from contract and procurement operations requires the continuous involvement of knowledgeable professionals and manage...

  • Procurement & Contracts Management Skills

    Everyone involved in contracting with suppliers and service providers must understand the entire process, the keys to success, and what is required of their role if contr...

  • Purchasing & Materials Management

    This course examines the aspects of acquisition and material management. Participants examine the functional roles of those individuals having responsibility in this area...

  • Reviewing Your Procurement Structure

    Bringing competitive advantage means applying the best practices implemented by world-class procurement operations. It is time for Procurement to move from the low value,...

  • Effective Procurement Research

    Improve service whilst costs: an impossible task? With effective management ad leadership, world class company to this every day. “Getting more less” is possible and ...

  • Supplier Selection Process

    This intensive course is for those who want to understand and implement the essential tools of Purchasing, Procurement and Buying. It also combines interactive present...

  • Effective Purchasing, Tendering and Supplier Selection

    A five-day intensive program, for those who want to understand and implement the essential tools of Purchasing, Procurement and Buying. Participants will learn how to eva...

  • System and Team Building in Procurement

    A diverse group of people work in various types of procurement positions and with a variety of organizations and companies. These professionals need the opportunity to le...

  • Managing Your Supplier Base

    This course is for those who want to understand and implement the essential tools of Purchasing and Procurement by understanding the crucial role of suppliers and maintai...

  • Effective Procurement Management

    This program explores key concepts forming the basis of strategic procurement and moves though leading edge that confronts the purchasing organization today.  The develo...

  • Improving and Measuring Your Procurement Performance

    Improve service whilst reducing costs; an impossible task? With effective management and leadership, world class companies do this every day. “Getting more with less”...

  • Developing a Procurement Strategy

    It is time for Procurement to move from the low value, transaction, and administrative focus to being the high value strategically focused organization that adds competit...

  • Controlling Prices and Cost-Effective Expediting

    In the world today it is not unusual for more than 50 % of an organization’s revenue to be spent on goods and services – everything from raw materials to overnight ma...

  • Effective Purchasing and Inventory Management

    Inventory Management Techniques is an intensive course for those who want to understand and implement the essential tools for managing inventory in the supply chain. Part...

  • Effective Purchasing Management

    It is time for Purchasing to move from the low value, transaction, and administrative focus to being the high value strategically focused organization that’s adds compe...

  • Procurement Best Practices

    The development and implementation of carefully crafted strategies for the acquisition of all goods, equipment, and services has become a critical issue in all organizati...

  • Manual Handling

    Manual Handling helps employees assess the risks involved in moving, lifting or carrying heavy or awkward objects, and explains the correct techniques to use. With confid...

  • Risk Management in the Supply Chain

    Eliminating functional silos is an imperative if organizations are to achieve the high levels of customer satisfaction and reduced cost demanded of the supply chain. Elim...

  • Security Management Training

    This course provides the essential introduction to the key ideas, techniques and issues that are at the heart of professional security management today. The course provid...

  • Developing Corporate Planning & Training Strategies

    Training and Development is historically a major investment for any organization, sometimes it can be difficult to quantify the effects on the bottom line of the business...

  • Training Needs Assessment & Training Return Measurement Skills

    In today’s competitive business environment, training plays an important role, providing organizations with the necessary human resources to maintain and develop busine...

  • Measuring & Maximizing Training ROI

    Delegates will find the learning acquired by attending this course invaluable in carrying out their role in planning, implementing, delivering and evaluating training int...

  • Effective Coaching A Leadership Skill

    Nowadays, you simply can't afford to rely on mere supervisory skills to be an effective leader. To achieve phenomenal leadership results, you MUST become an effective COA...

  • Performance Coaching

    A leader is someone who sets the direction and influences people to follow in that direction. This course series establishes what some of the industry leaders do, to impr...

  • Coaching And Mentoring

    One of the key qualities of highly successful leaders is the ability to mentor and coach effectively. In this session, leaders learn how to coach and mentor using various...

  • Coaching For Optimum Performance

    There is no more effective way to train and / or develop someone than by the application of the coaching process. By the end of this workshop delegates will have realized...

  • Counselling Skills

    Counselling skills can help you gain insight into how to deal effectively and in a helpful manner with difficult or distressed people. On this course you will learn the b...

  • Medical Courses

    Our medical courses curriculum currently offers over variety of medical courses related to health medicine and medical issues. Why not add to your life and livelihood?...

  • Hospitals & Health Care Facilities

    Disasters, natural or human-generated, foreseen or without warning, with intensive or extensive risks, affect people and result to varying health effects and consequences...

  • Industrial Occupational Health Monitoring and Management

    Industrial hygiene and occupational health is about the effect on the health and well-being of employees and contractors who carry out process tasks and/or who are expose...

  • First Aid

    The First Aid course is specifically designed for those individuals working or intending to work in humanitarian operations oversees in often remote and dangerous environ...

Art

  • Introduction to Exploration & Production Technology

    Introduction to Production Technology covers fundamental concepts, following the hydrocarbons production cycle. The course starts with a revision of Reservoir Engineering...

  • Production Optimization Using Nodal Analysis

    This course is designed to provide the best understanding of all aspects used in Nodal analysis approach starting from the fundamentals and up to the parameters used for ...

  • Fundamentals of Vibration For Test Applications

    Random vibration and shock are important in most engineering applications where the product is exposed to transportation and to possible vibration and shock during servic...

  • Managing Complex Environmental Problems

    This course deals with the subject of managing environmental problems associated with Petroleum and other Industries. It will deal with complex problems including air pol...

  • Handling & Transportation of Hazardous Substances

    Compliance Solutions Course meets OSHA requirements for training of personnel engaged in hazardous waste operations as outlined in 29 CFR 1910.120, including removal or h...

  • Defensive Driving

    The defensive driving course is a proven program designed to produce fewer company-vehicle collisions, less absenteeism due to injuries and court time and life-long safe ...

  • Managing Warehousing & Inventory Effectively

    Participant learn the key aspects of inventory control and materials handling. They develop their knowledge of receiving and storing materials with an eye to greater prof...

  • Modren Trends In Purchasing & Warehouse / Stores Management

    The program addressed the concept, importance and goals of warehouse and stores management, warehouse control and assessment, among other topics. By the end of the pro...

  • Warehouse and Distribution Management

    Gain an overview of warehouse management, warehouse operations, warehouse management systems, material handling systems, and the warehouse workforce. Explore paperless wa...

  • Warehouse Manager Roles

    The course participants will learn the fundamentals roles of any successful warehouse manager. They will gain an understanding of how warehouse operations are managed eff...

  • Advanced Warehouse, Stores & Material Management

    The course participants will learn the fundamentals principles of the physical management of stock, why companies hold stock, how they acquire it and how they control and...

  • Effective Warehouse Management

    This course is designed for junior and middle managers who are responsible for warehouse and distribution planning and management. This training programmed is designed...

  • Warehouse & Store Management

    Warehouses and stores are often under-rated operations in organizations, yet they are essential in providing customer service. The purpose of this seminar is to show h...

  • Warehouse Supervisor Roles

    The course participants will learn the fundamentals roles of any successful warehouse manager and supervisor. They will gain an understanding of how warehouse and distrib...

  • Warehouse Management and Storekeeping

    Warehouse or store management and storekeeping is the process of storing raw materials or goods under the supervision of a person called store keeper or store controller ...

  • Certified Transport Manager

    It will give a structured approach so delegates can analyze and then improve their transport operations. Freight transport is a critical and costly function that is frequ...

  • Certificate in Logistics and Supply Chain Management

    It has now been established without any doubt whatsoever that lean supply chains and efficient logistics systems lead directly to increased bottom line profits. Leadin...

  • Certified Supply Chain Manager

    Supply chain has a greater impact on the success of an organization. It effects every facet of the business - such as planning, purchasing, storage, production, transport...

  • Logistics Certified Courses

    Our Logistics Certified Courses constitute of logistics certificate programs to participants interested in gaining entry-level proficiency in the industry. Participants...

  • Loading Shipping and Marketing Refinery Products

    Over the past decade, there has been significant volatility in the profitability of petroleum refining. In order to put this volatility in perspective and to gain some in...

  • International Ship & Port Facility Security Code – ISPS

    The International Ship and Port Facility Security Code (ISPS Code) is a comprehensive set of measures to enhance the security of ships and port facilities, developed in r...

  • Container Ship Loading Discharging Operation

    The participants of this course will have the opportunity to observe cargo handling in a major modern international seaport and get acquainted with cargo handling techniq...

  • Handling Cargo & Shipping Documentation Through Customs and Duty Offices

    Operating procedures in the sea cargo field may seem complex in terms of the methods used for the handling and shipping of sea cargo. This is a step-by-step training cour...

  • International Standards to Check The Shipping Documents For Documentary Credits

    Exporters should seriously consider having the freight forwarder handle the formidable amount of documentation that exporting requires; freight forwarders are specialists...

  • Ships and Marine Ports Management

    This course is designed to provide participants with professional education related to the transportation system and the operations of ports, vessels and marine terminals...

  • Ships and Port Management

    Shipping is a key link in the global supply chain and accounts for over 95 per cent of all imports and exports and with the growing demand of a global population, levels ...

  • Contracts and Tender Fundamentals

    Individuals involved in any aspect of sourcing, tendering, selecting, forming and executing contracts with suppliers of goods and services to the oil and gas industry. Th...

  • Retail and Supply Chain Management

    Competitive pressure, especially the pressure on sales growth and profit margins, are encouraging companies of all types to pursue globalization through industry consolid...

  • Logistic Purchasing Management Courses

    This discipline emphasizes strategic issues and co-ordination of manufacturing, purchasing and logistics; economic considerations related to logistical and purchasing dec...

  • Managing and Controlling Inventory

    The ability to effectively manage has a major impact on supply chain performance and the resultant cost to serve profile. Poor inventory decisions will result in costs be...

  • Supplier Positioning

    Your supply chain is only as strong as its weakest link.  The most vulnerable points in complex global supply chains are the links with suppliers and vendors.  Identify...

  • Jit Techniques

    An enterprise product's value stream includes all actions to acquire materials, add value to make products, sell them, then ship them to customers. Each action in this...

  • Stock Control Processes

    This course is for those who want to understand and implement the essential tools for managing inventory in the supply chain. Participants are shown how to evaluate proce...

  • Reasons For Holding Stock

    Most businesses hold inventory for many reasons. Among them are: Meeting unexpected demands: The chain of supply and demand really comes into consideration here. Business...

  • Understanding Basic Forcasting Techniques

    Inventory Management Techniques is the essential skill for managing inventory in the supply chain. Participants are shown how to evaluate procedures and make needed chang...

  • Advanced Forecasting Techniques

    Inventory Management Techniques is the essential skills for managing inventory in the supply chain. Participants are shown to evaluate procedures and make needed changes ...

  • Managing Inventory Effectively

    This is an intensive course for those who want to understand and implement the essential tools for managing inventory in the supply chain. Participants are shown how t...

  • Supply Chain Awareness

    Supply chain is the process of producing, monitoring and managing supply plans to meet the current and future demands on a business. The supply plans ensure a business ha...

  • Health & Safety in a Logistics Environment

    The programme is divided at three levels, starting from employees who work within the warehouse environment, moving on to personnel with supervisory and overall responsib...

  • The Role of Freight Forwarding Companies and Third Party Logistics Provides

    Corporate executive are under constant pressure to reduce capital investment and increase shareholder value. They also must deal with constant customer pressures to impro...

  • Logistics and Transport Management

    Effective management of the flow of materials throughout an organization’s supply chain is of critical importance. In this program you will learn how to: Utilize mod...

  • Developing a Logistics Strategy

    Emphasis is made of finding the right cost and service balance. It provides practical skills to take back to the workplace to enable delegates to change current methods a...

  • Logistics in Retail Management

    When people go into any retail outlet there are many factors that go into their decision on whether the buy a particular item or whether they decide to go to a competitor...

  • Integrated Logistics & Supply-Chain Management

    Participant’s is the Integrated Logistics and Supply Chain Management course will take part in five days of intensive tutorials and group activity. The course will refr...

  • Strategic Supply Chain Management

    This course will explore the key management tasks that are important in operating an effective and efficient Supply Chain System to generate the highest level of customer...

  • Postponement & Collorabation in Supply Chain Management

    This seminar is aimed at both suppliers and buyers who need an overview of the key issues and drivers involved when viewing supply chains from a logistics/demand point of...

  • Successful Fleet and Transport Management

    Transportation activities can account for over 70% of an organization’s supply chain costs. Thus, it is vital that an organization gets the transportation function righ...

  • Supply Chain & Inventory Management

    This course is an introduction to the supply chain concept and will explore the management of supply chains to improve an organization’s overall supply efficiency. Othe...

  • Logistics Management Strategies

    Logistics Management improves the efficiency of each department within a business by streamlining its operations and costs and therefore increasing its profitability. The...

  • Supply Chain & Logistics Management the International Impact & Returned Values

    Throughout the seminar the rules for Effective Supply Chain Management are identified and discussed; along with relevant case studies and Best Practice guidelines. It ...

  • Advanced Freight Forwarding

    This course will look into freight forwarding in relation to international logistics partners, international supply chain analysis, ocean bills of lading, common carriers...

  • Measuring the Logistics Performance

    This is a focused course providing delegates with a toolkit to measure the logistics performance by implementing effective audit of their supply chain which determines ar...

  • Basic Freight Forwarding Operations

    This type of programme will provide more insight to the Shipping and Logistics process improvement and knowledge of the environment of managing suppliers and undertake ef...

  • Material Supply Chain Management

    Material Supply Chain Management developed to fulfill the need for fundamental education in the manufacturing and resource management industry, this workshop provides a b...

  • International Logistics Management

    This course will provide delegates with an overview of the freight forwarding process within the international trade environment. It will suggest best practice methodolog...

  • Applied Logistics Management

    Applying Logistics Management in real life entails: evaluating procedures, eliminating wasteful activities/costs, avoiding those internal problems that limit performance,...

  • Supply Chain Management

    This five-day course is an introduction to the supply chain concept and will explore the management of supply chains to improve an organization’s overall supply efficie...

  • Fundatmental and Anatomy of Shipping Logistics

    Why a course on Fundamentals & Anatomy of Shipping Logistics? Being an expert in one field is no longer enough - an awareness of the whole business is essential. Envi...

  • Logistics in Manufacturing Management

    Production is one of the most basic and important functions of human activity. It created the wealth of nations and is central to any business strategies. Planning and co...

  • Role of Logistics in International Trade

    At the end of the course participants will be able to: Gain the financial benefits that effective international supply chain management can bring Determine how ti...

  • Freight and Cargo Management

    International trade has been conducted by many companies for many years-in more recent times however, the growth in international sourcing/importing has meant that many c...

  • Advanced Logistics Management

    There is dynamic trade of relationship between the cost, service and productivity levels in the interacting supply chain operations. Doing things better therefore involve...

  • Managing Freight & International Transport Operations

    Freight transport is a critical and costly function that is frequently overlooked. Yet the benefits from efficient control and administration of operations and transport ...

  • Managing Freight and Logistics Management

    International trade has been conducted by many companies for many years- in more recent times however, the growth in international sourcing/importing has meant that many ...

  • Logistics & Supply Chain

    In this age of globalization, free trade and same-day deliveries, Supply Chain Management is becoming more and more critical to organizational success and sustainability....

  • Drafting Specifications and Standards

    Understanding contract law has become an essential part of conducting our daily business functions. Whether you are in purchasing, contract management, subcontracts, proj...

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