International Centre for Training & Development

  • Founded: 1995
  • Address: H.H. Sheikh Sultan Bin Zayed Al Nahyan Building Mezzanine-(0) Floor Corniche Street - Abu Dhabi, UAE (Map)
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  • Customer Relationship Management (CRM)

    "Top quality customer service is never an accident. It is the result of high intention, great effort, intelligent direction, good management, and skilful execution." I...

  • Delivering Exceptional Client Services How to Build Lasting Partnerships

    High standards of customer care are critical to the success of any organization, and executives in customer service are expected to play an important leadership role in i...

  • Advanced Customer Service Management at the Work Place

    A customer service program formalises the level of customer service you aim to provide, and what practical things you will do to achieve this. Establishing a successfu...

  • Customer Service Excellence Workshop

    Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products. Perhaps ...

  • Achieving Excellence in Customer Service

    Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well–trained customer service profess...

  • Customer Service Management

    Organizations which demonstrate a consistent customer service strategy, commitment to investing in a high-performance workforce and customer-focused systems enable extrao...

  • Customer Service Excellence How to Win and Keep Customers

    Customer focused organizations know that delivering excellence in service does not happen by accident. It requires careful integration of key factors that together set th...

  • Advanced Customer Service Management

    A company’s most vital asset is its customers. Without them, we would not exist in business. When you satisfy your customers’ needs, they not only help your organizat...

  • Advanced Business Writing Skills

    If you are working in the Corporate Sector and dealing with your colleagues, bosses, external clients, internal hierarchy – then business writing is essential in terms ...

  • Effective Communication And Inspirational Presentations

    Learn the skills necessary to be a truly inspirational presenter. This exciting 5 days course for management is designed to prepare delegates in every aspect of effective...

  • Etiquette For Excellent Customer Service

    Here in the Gulf, millions of dollars are lost every year because of poor handling of customers by front-line, customer-facing employees. The key to maintaining customer ...

  • Excellence In Customer Service

    In order to create customer satisfaction, you need to go beyond good customer service and exceed your customers’ expectations with exceptional service. In order to achi...

  • How to Acquire Customers and Retain them Forever

    Success in life is never just about what you know. If you are going to make your knowledge, skills and abilities work for you it is desirable to build a wide variety of c...

  • Writing Workshop Covering Writing For News Media, Writing Proposals And Reports For Management And Writing Profiles

    This extended training format focuses intensively on a single set of competencies for five days. It is designed to develop practical and enduring expertise in one particu...

  • Public Relation Etiquette, Protocol, Ceremonies And Dealing With VIPS

    Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches approp...

  • Business Etiquette And Protocol

    This course covers the full range of conventions, rules, customs and expectations that professional communicators must master in order to interact professionally with VIP...

  • Managing Service Level Agreement – SLA

    Service Level Agreements (SLAs) are designed to allow contractors to propose and implement innovative ways to achieve contract objectives and provide companies with effec...

  • Understanding Mind Map & Memory Techniques

    Mind Maps only contain keywords. This means that the information to remember is prompted by short, memorable words with meaning – not reams of notes! Mind Maps promo...

  • Report Writing And Formatting

    Many people are defeated by the awesome task of writing. They do not trust themselves to use written language effectively. They go to the files to see what has been done ...

  • Career Development & Succession Planning

    60% of organizations have no process for succession planning. This interactive course will enable you to consider the latest methodologies and strategies related to succe...

  • Advanced Communication for Leaders (Certified)

    Discover breakthrough leadership communication techniques for driving business value and becoming a more powerful leader Master best practices for influencing peers, m...

  • Developing Teams

    A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technologica...

  • Contract Specification Writing

    The course will deal with Contracts in the English language and follow principles widely used in international contracting. It will contribute to an understanding of all ...

  • Dealing With Difficult Customers

    The customer revolution is here to stay. As product and services become more and more alike, the competitive edge has to come from the experience the customer has with yo...

  • Understanding The Retail Strategy

    The new demanding consumer has higher needs and expectations from retailing in particular, than ever before. This has been created by the well-educated smart shopper, a n...

  • Custom Clearance

    Customs and security initiatives have imposed new regulations on companies that make it more challenging than ever to trade internationally. We all understand the importa...

  • International Marketing and Export

    The programme content is aimed at preparing attendees for marketing positions in business, particularly in the area of International Marketing and Exporting. The goal ...

  • Effective Presentation Skills

    Effective Presentations skills are essential to deliver solid sales pitches. Learn how to create and deliver effective presentations. The open, modular-style manual is de...

  • Aligning Marketing and Sales

    This course will help you to drive an alignment of marketing and sales team objectives towards a common and shared goal. By working more effectively together, the synergy...

  • Developing the Skills of Sales Representatives

    For high-value sales, the journey of a lead from prospecting to closing is one that travels through the hands of many sales representatives. For medium to enterprise-leve...

  • Coping With Marketing Crisis

    This course defines and examines what is meant by Crisis Management noting the special need for crisis management in today’s world. The vital importance to an organizat...

  • Best Practice Presentation And Pitching Skills For Media, Creative, Designers And Agencies

    Getting new business is a constant and never-ending process. From the moments you are given to make your pitch the job is yours to lose. If they've agreed to see you, the...

  • Product Management

    Product Managers today are challenged by many things – the speed of change in the market, the speed of competitors, the speed of product development, and increasing dem...

  • Coaching Your Sales Team To Deliver Sales Success

    This course will give you invaluable and proven coaching tools and techniques to enable you to empower and motivate your sales team to achieve greater results. Many sa...

  • Public Relations & Media And Change Management In Organizations

    Public relations can and should make an important contribution in helping to form an organization’s ideas about what it is, what it should do and what its publics want ...

  • Advanced Public Relation

    This highly interactive and fun programme enables you to examine today’s communications environment looking afresh at how we establish and defend our reputation, help d...

  • Fundamentals And Strategies Of Success In Public Relations Management

    This training course in PR Management has been designed to help delegates improve their strategic thinking when designing a PR campaign. The training provides them ...

  • Public Relation, Media & Crisis Management

    This course provides participants with the opportunity to identify how a crisis can impact an organization and what should be done to mitigate its effects. The course foc...

  • Public Relation and Media

    Public relation takes into consideration the bigger picture of how an organization relates and is perceived by the public at large. A good public relations strategy can n...

  • DCS Yokogawa

    This Course introduces you to YOKOGAWA DCS, its general control Concept and the areas of applications in industry in which they are being applied. Distributed control ref...

  • Advanced Fiber Optics Technology

    This course provides knowledge which will enable evaluation of system upgrades with improved data transfer to overcome present day problems. This course provides an under...

  • Telecommunication

    Consider for a moment all the different communications that take place in an organization. Some communications are face-to-face, while others use some type of technology....

  • Advanced Stores Management

    This course offers a general introduction to the roles expected by anyone in a storekeeping position. The different stores operations are explained in detail to better ap...

  • Basic Storekeeping Skills

    The different stores operations are explained in detail to better appreciate the position of a storekeeper in the company operations. This course offers a general introdu...

  • Import Export Procedures Documentation

    This training programme looks at the essentials trade, import and export and freight management. It will give a structured approach so you can analyses and then improve y...

  • Team Negotaition

    Well, on paper it was a great idea. This project could take your company right up to the big leagues and provide your product line with the kind of clout that might even ...

  • Advanced Negotiation Skills

    The Negotiating Techniques programmed teaches participants the fundamentals of negotiating so they can interact more effectively with others, resolve conflict and dispute...

  • Foreign Trade & Importation & Exportation Concept, Elements and Importance

    This training program looks at the essentials of international trade and freight transport. It will give a structured approach so you can analyze and then improve your in...

  • Principles Of Insurance

    This course is designed to provide an overview of property and casualty insurance at a basic level. It is for those with little or no knowledge of the insurance industry ...

  • Strategic Finance For Senior Management

    When finances are aligned with organizational strategy, organizations have greater chances of effective performance.  Employees at the senior level are trained in the ar...

  • Certified Financial Analyst

    Accounting and Finance are the language of business; understanding and applying this language to your business and to business in general remains the single most valuable...

  • Professional Financial Controller

    The course is designed to extend the knowledge of people attending about recent developments in finance and accounting. Many organizations limit their reporting to shareh...

  • Budget Preparation Skills

    Budget Preparation Skills is a comprehensive program that focuses on the essential skills required to understand the processes of costing and budgeting within organizatio...

  • Accounting For Non-Accountants

    Accounting is the language of business. By attending this course you will learn fundamentals of accounting, reading and analysis of financial statements. You will also ap...

  • Development Of Financial Performance And Preparation Of Financial Plans

    This course will provide the participants with a basic understanding of how to prepare a financial plan or budgeted financial statements. It will cover best practices in ...

  • Financial Risk Management & Corporate Governance

    The world banking crisis and cases such as Enron emphasise the dangers of failing to manage and control risks. In an increasingly competitive, volatile and global marketp...

  • Advanced Cost Accounting

    Cost accounting is no longer just a tactical overhead allocation function. It’s a tool that can help you determine true product cost information. In this five-day cours...

  • Budgeting & Cost Control

    All business decision making involves analyzing situations and assessing alternatives, risks and benefits. This program offers an opportunity to acquire and then deploy n...

  • Fundamentals Of Finance & Accounting

    The seminar starts with an overview of the principal subjects of financial management and then focuses on typical objectives, tasks and decisions made by many finance man...

  • Fundamentals Of Accounting For Administrative And Support Staff

    By the end of the program, participants will be able to: Identify importance of accounting in running businesses. Explain the accounting cycle process and properl...

  • Corporate Banking Masterclass

    Lending to corporate customers presents one of the greatest opportunities for commercial banks to pursue growth and profitability; at the same time it ties up a large amo...

  • Banking Risk Management

    During times of distress in the financial markets, institutions rely on risk management professionals to make crucial decisions that determine the fate of the organizatio...

  • Fundamentals Of Cost Estimating

    This course covers the fundamental principles of cost estimating either in a generic version or a version for capital investment projects (petroleum, utilities, engineeri...

  • Financial Analysis Evaluation And Budgeting

    Successfully controlling finance requires the establishment and review of all aspects of procedures, authorization, reporting and monitoring of financial transactions. Th...

  • Bank Valuation A Valuation Course For Banking Experts

    Bank Valuation is an intensive, in-depth program that uses lectures, case studies and hands-on modeling to teach the intricacies of valuing depository institutions. The o...

  • Finance For Non-Finance Professionals

    During this greatly successful program, managers with small or no financial training or experience can learn to use the language, tools, and techniques of finance. You wi...

  • Financial Planning, Control And Budgeting

    This course is designed to enable delegates to make corporate financial decisions in an increasingly volatile international marketplace in order to increase profitability...

  • Banking Managing Risk In Asset Management

    The Course will provide a brief overview of the financial risk management practices in place in modern financial institutions and describe the evolutions from a develop...

  • Internal Audit Incorporating Corporate Governance & Financial Risk Management

    Internal Audit Course, includes internal audit, internal audit and corporate governance, internal audit and risk management, Internal Auditing Policy, Enhancing the role ...

  • Advanced Budgeting Workshop

    This course is considered the second level in budgeting after our 'Effective Budgeting and Cost Control' program. It goes beyond the theory of budgeting as a concept to c...

  • Accounting For Investments And Financial Instruments Workshop

    This training course is intended as a detailed workshop for participants who are already familiar with the basics of accounting for investment activities, and who need to...

  • Certified Accounts Assistant

    This course allows students: Define the accounting cycle; discover how accounting affects their day to day business; Outline of the components of the financial statemen...

  • Accounting And Comparison Of IFRS And GAAP

    When comparing and characterizing accounting-standard regimes, IFRS are typically labeled as concept-based while U.S. GAAP are categorized as rule-based. During recent ye...

  • Financial Analysis & Measuring Business Performance

    All managers need to understand where value comes from in their firm. This program takes a broad look at finance. You'll learn a systematic approach for analyzing financi...

  • PMI Risk Management Professional (PMI – RMP)

    With your advanced skills in risk management, you perform a specialized function attuned to the needs of a project environment that is increasingly global, virtual and co...

  • Anchor Handling Within Offshore Fields

    Anchor Handling is one of the most demanding and inherently dangerous tasks performed in the Marine service industry. Long hours, bad weather, wet and muddy decks, hand a...

  • Advanced Process Risk Assessment and Risk Management

    Health, Safety and Environmental Management Systems are based on a proactive process for incidents prevention as well as reactive monitoring of performance. Risk assessme...

  • Advanced Process Hazop

    It is universally recognized that for any company to succeed it must take a proactive approach to risk management. Over the last few years companies and a number of count...

  • Risk Management & Risk Assessment in Petroleum

    This course is primarily intended to provide awareness of various risk assessment tools and techniques that are applied by petroleum and gas exploration and production or...

  • Environmental Risk Assessments and Management

    Environmental risk assessment and management (ERAM) is a tool that is increasingly being used by many organizations to identify their risk exposures as part of corporate-...

  • Solid Waste Management

    This course in Solid Waste Management (SWM) is to enlighten the state of the art in technology, organizational and legislative developments and practices of handling soli...

  • Advanced Process Risk Management

    Most large organizations now have Health, Safety and Environmental Management Systems. Instead of prescriptive legislation and standards, a pro-active approach to risk...

  • Advanced Process Risk Assessment & Management

    This course presents the advanced risk assessment and risk management techniques that are based on latest International Standards and best industry practice. This Course ...

  • ISO 14001 & EMS Lead / Internal Auditor

    Organizations are under increasing pressure to be “greener” and improve the environmental performance of operations. More and more organizations use the ISO 14001 env...

  • HSE Risk Assessment & Management

    The assessment of risks at work is a statutory duty. Further, such risk assessment needs to be “suitable and sufficient”, and must be carried out by persons who are â...

  • Certified Purchasing Manager

    Supply management has advanced the role of purchasing beyond achieving sustainable and recurring cost savings. Optimal purchasing and supply management positions an organ...

  • Tender Fundamentals

    Tender Fundamentals Course is the first step to recognizing and harnessing the capacity of your organization, regardless of its size. The Tender Fundamentals Course gives...

  • Contract Management & Tendering

    Providing the high value added activities available from contract and procurement operations requires the continuous involvement of knowledgeable professionals and manage...

  • Purchasing & Materials Management

    This course examines the aspects of acquisition and material management. Participants examine the functional roles of those individuals having responsibility in this area...

  • Effective Procurement Research

    Improve service whilst costs: an impossible task? With effective management ad leadership, world class company to this every day. “Getting more less” is possible and ...

  • Controlling Prices and Cost-Effective Expediting

    In the world today it is not unusual for more than 50 % of an organization’s revenue to be spent on goods and services – everything from raw materials to overnight ma...

  • Project Planning, Scheduling And Cost Estimating Skills

    The late deliveries of projects have become the scourge of project professionals worldwide. Countless numbers of projects undertaken by organizations in the private and p...

  • Creativity, Excellence, Continuous Improvement And Quality

    Have you ever found yourself confronted with a problem at work and wondered why it keeps recurring? Did you feel empowered enough to do anything about it? Continuous impr...

  • Document Controller

    Document control is an essential preventive measure ensuring that only approved, current documentation is used throughout the organization. Inadvertent use of out-of-date...

  • Project Management For Administrative Professionals

    Is there an advantage to learning project management for administrative professionals? Yes! If you’re looking to take on the added pressure and challenges associated...

  • Primavera P6 Professional Advanced Rel. 8.3

    This Primavera P6 Advanced Rel 8.3 training gives you hands-on experience with advanced resource management and project management in P6, Primavera's Web-based project ma...

  • Advanced Project and Construction Management

    The course has been designed specifically for the benefit of Senior Project Managers and Engineers who are presently working on major capital multidisciplinary and multin...

  • Advanced Project Management

    This program demonstrates the practice of project management soft skills. It provides a range of soft skills tools and techniques that project managers can use to reduce ...

  • Road Project Management

    This program outlines the fundamentals of project management in general with emphasizing on road projects. It also addresses the recent practice in managing road projects...

  • Advanced Primavera P6

    This course will focus on the legal, technical and personal responsibilities involved in observation, supervision, and coordination of on-site construction. You will incr...

  • Primavera Risk Analysis

    This course provides training for Primavera’s Risk Management solution. Participants will gain a thorough background in the basic concepts of risk management. This thre...

  • Project Management in Oil and Gas Fields

    This intensive five-day course will be about the application of Project Management techniques and knowledge for the effective estimating, planning, managing, and control ...

  • Design Management for Construction Projects

    A construction project is a vehicle to bring about change. A built environment professional with responsibility for the construction and maintenance of e.g. roads, houses...

  • Fundamentals of Project Management

    This course is designed for managers and staff, from a broad spectrum of industries, involved in different types of project work. It explains the fundamentals of managing...

  • Advanced Diploma of Project Management

    Projects are delivered by people and their attitudes and soft skills can make a massive difference to the success of project. The major difference between a project manag...

  • Advanced Construction Management and Project Execution

    This practical course is designed to systematically cover the developmental subjects vital to training competent contract and field administrators to manage time, cost, d...

  • Advanced Seismic Data Acquisition and Processing

    This course will cover both seismic acquisition procedures as well as data processing methodologies in application to various complex environments and case studies. They ...

  • Construction Quality Control and Assurance

    The purpose of this course is to present the measures to be taken to determine the compliance with plans and specifications through test and systems of inspection during ...

  • Surveying

    This course introduces the three basic tools–the tape, level and transit/theodolite along with proper field procedures for basic surveying. These include taking field n...

  • Construction Quality Control On Site

    Quality control plays an important role in the residential, commercial and construction industries. This type of course emphasize the quality control in civil constructio...

  • Construction Management, Creative Problem Solving and Decision Making

    The program is designed as an integrated series of lectures and case studies to provide an understanding of the concept of achieving construction, procedure and implement...

  • Water Quality Specification

    This is a first course in understanding water and its treatment. What is Quality Water, What is the demand for Water, and What processes are available for treatment of wa...

  • Advanced Fire Risk Assessment

    This fire risk assessment training course is specifically designed for anyone whose job requires them to assess the fire safety risk within their own organisation. It is ...

  • Career Planning And Development

    Successful management and motivation of employees is clearly linked to employee reward systems. There is much correlation between organizational success and effective rew...

  • Basic HR Skills I & II

    The programmed will move in a supportive learning atmosphere by looking at HR needs in various organizations as well as how to audit and evaluate HR, with an additional f...

  • Balanced Scorecard

    To guide current performance and to target future performance. This workshop shows participants how to use measures in 4 categories – financial performance, customer kn...

  • 360 Degree Evalutation System & Feedback

    Performance Management After this course you will be able to establish and manage a performance culture, determine Key Results Areas (KRAs), set objectives and Key Perfo...

  • Advanced Human Resources Management & Effective Leadership

    Today's competitive marketplace requires human resource professionals to have an expanded role in the organization due to increasing importance of social and relationship...

  • Evaluating Training From Reaction To ROI

    Every business or organization begins and ends with people — and that's where you come in. Today's competitive marketplace requires human resource professionals to have...

  • Certified HR Auditor

    The HR audit is used to highlight areas of weakness, areas that can be improved and even areas where there are no policies or procedures. It is vitally important for HR t...

  • HR Metrics & Analytics Driving Strategic & Organizational Change Through Analytics

    The HR function is a high-value-added part of the organization and plays a key role in developing and implementing corporate strategy. This is because of the growing impo...

  • Advanced Employee Relations

    Advanced Employee Relations is the work that involves providing advice and assistance to employees and managers, program administration, research, and case management in ...

  • Certified Job Evaluation Professional

    This course examines the methods and processes that support job analysis, job documentation and job evaluation in order to attract and retain effective talent. You'll cov...

  • Best Practices For Personnel/HR Assistants

    This program will address the best of current practice in the main areas of responsibility of the HR or Personnel function. This will include such issues as recruitment a...

  • Advanced Human Resource Management (AHRM)

    The Advanced Human Resources Management (AHRM) Training is an intensive 5 days’ program and is designed for HR and related executives who wish to broaden, sharpen and...

  • Employee Relations Management A To Z

    Employee Relations Management are an important part of any organization and ensuring your employees are happy, feel motivated and are engaged will guarantee your business...

  • Internal Workplace Investigations

    This comprehensive seminar and workshop has been designed to provide you with training on how to best conduct an Internal Investigation. This course starts by providin...

  • How To Write Human Resources Policies And Procedures

    Writing HR policies and procedures is both an art and a science. In the past, HR departments have resorted to outsourcing this function to professionals who are speciali...

  • Advanced Recruitment, Interviewing And Selection

    Recruitment and the selection process is one of the key management tools. Do it right – that’s the theme for this program. It’s not by chance that Intel, Google and...

  • Job Analysis And Job Description Techniques

    Establishing and managing a framework for job analysis and understanding all the roles in an organization and describing those roles through either job profiles or job de...

  • Auditing HR Processes

    All work in HR has a legal and a financial impact on the company. As such key employees in HR should ensure the integrity and accuracy of the data they use and the proce...

  • 8 Essential Of HRM For All Management Level

    This program is a must for anyone in the business of managing people. Knowing the essentials can keep you and your company out of trouble, make you a better manager, impr...

  • Advanced Supervisory Skills (The Supervisor Development Course)

    This training is designed for all those who have the potential and capabilities of developing into Supervisor’s, Team leader’s and new manager’s. Whatever their job...

  • Security Management Training

    This course provides the essential introduction to the key ideas, techniques and issues that are at the heart of professional security management today. The course provid...

  • Coaching And Mentoring

    One of the key qualities of highly successful leaders is the ability to mentor and coach effectively. In this session, leaders learn how to coach and mentor using various...

  • Counselling Skills

    Counselling skills can help you gain insight into how to deal effectively and in a helpful manner with difficult or distressed people. On this course you will learn the b...

  • Medical Courses

    Our medical courses curriculum currently offers over variety of medical courses related to health medicine and medical issues. Why not add to your life and livelihood?...

  • Hospitals & Health Care Facilities

    Disasters, natural or human-generated, foreseen or without warning, with intensive or extensive risks, affect people and result to varying health effects and consequences...

  • Industrial Occupational Health Monitoring and Management

    Industrial hygiene and occupational health is about the effect on the health and well-being of employees and contractors who carry out process tasks and/or who are expose...

  • First Aid

    The First Aid course is specifically designed for those individuals working or intending to work in humanitarian operations oversees in often remote and dangerous environ...

Art

  • Boiler Control and Instrumentation For Engineers & Technicians

    This course introduces the practices of controls systems and safety controls for industrial steam generating boilers. It focuses on the control and safety requirements...

  • Machinery Bearing, Lubrication and Reliability (Tribology)

    To improve reliability of plant, many companies implement predictive maintenance program that using various technology to monitor machine health and eliminate at least re...

  • Water Injection

    The aim of this course is to provide the participants with a complete and in-depth overview of the area of production and injection water treatment. Upon the completion o...

  • Water and Wastewater Treatment Engineering

    Essential for life, water is fundamental to the health of people across all continents and coming under increasing pressure from demographic and climatic changes. Treatme...

  • Pipeline & Piping Inspection & Maintenance

    A five-day in-depth course on the practical aspects of piping and pipeline integrity, maintenance and repair. Participants will be introduced to the technical basis of th...

  • Global Maritime Distress and Safety System

    This course provides professional mariners with a complete understanding of GMDSS theory and equipment. The course is designed to provide mariners with a comprehensive o...

  • HLO & Offshore Helideck Safety

    Helicopters play a major role in the offshore environment. Without the knowledge of some of the hazards helicopter operations could be deadly. This course is designed to ...

  • Food Safety

    Food Safety increases as public health and safety standards evolve and accompanying all that companies must make sure their employees receive essential education and trai...

  • Advanced Accident Investigation & Reporting

    In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events can adversely affect a company’s work operations and m...

  • Fire Prevention, Protection & Safety on Power Plants

    Power plants have special fire protection issues: few people on duty, limited numbers of response agencies, and few fixed systems. Further, because of the increasingly co...

  • Chemical Spills, Safety Precautions and Response Actions

    The focus of this course is to enable delegates to recognize the risks associated with a release of hazardous materials, provide you with the basic procedures for prevent...

  • Introduction to Fire Alarm & Detection System

    The primary function of a fire alarm is to alert the occupants of a building to the presence of a fire. It may also perform other functions. For instance, the system can ...

  • Certified SHEQ: Safety, Health, Environmental & Quality (IACET & OSHA)

    The OSHA 30-hour General Industry program covers topics required by the Occupational Safety and Health Administration (OSHA). The credit earned during this program applie...

  • Excellent Safety & Health KPI (Key Performance Indicators) Derivation

    This training will provide an understanding of the “Excellent Safety & Health KPIs (Key Performance Indicators) derivation” guidelines and the necessary knowledge...

  • Safety Integrity Level (SIL) Certified Professional

    This course facilitation of Safety Integrity Levels (SIL) assignment is directed at Safety Instrumented Systems (SIS) and Critical Controls in the process industry. Th...

  • Behavior Safety Managements

    Health and safety technology and procedures are very important aspects of health and safety management. However, on their own, these will not provide a continuous improve...

  • Advanced Industrial Hygiene Training

    Industrial Hygiene (IH) is the science and technology that aims to identify, evaluate and control the occupational health risks in the workplaces. Applying serious IH con...

  • Firefighting Strategy & Plant Protection

    This course will expose participants to the field of fire science, in particular the study of firefighting strategies. This course is an integral part of the emergency se...

  • Scaffolding Safety

    Do you remember building giant structures with erector sets, putting together tiny pieces of metal and then piling all your other toys on them to see how much they could ...

  • Fire Protection & First Aid

    Upon successful completion of this course, the delegates will be able to: Understand the role and responsibilities of the Fire protection Develop an understanding...

  • Fire Safety & Protection Training

    This course is designed for workers who may come into contact with Fire hazard during the course of their work. The five days advanced course consists of classroom lec...

  • Safe Work Practices For Confined Space Entry

    The hazards of confined spaces are not new yet every year many accidents occur which are unfortunately often fatal. Entry into confined spaces for maintenance, repair ...

  • Advanced Fire Fighting Systems & Rescue in Process Plants

    The course will introduce the key principles of safety, security and fire management, prevention and control at a primary management level and make delegates aware of and...

  • Advanced Health & Safety Management

    Rigorous enforcement of health and safety legislation is important but it is not, in itself, sufficient to prevent work related accidents, injuries and illnesses. Many ex...

  • Construction Safety

    The OSHA Construction Industry Training course is a comprehensive safety program designed for anyone involved in the construction industry. Specifically devised for safet...

  • Enhancing Occupational Safety and Health

    The Occupational Safety and Health Act is an Act which provides the legislative framework to secure the safety, health and welfare among all workforces and to protect oth...

  • Evaluating Your Safety Culture

    Safety culture is the ways in which safety is managed in the workplace, and often reflects "the attitudes, beliefs, perceptions and values that employees share in relati...

  • Safety & Loss Prevention

    Modern concepts of Loss Prevention and Loss Control are based on risk management. Apart from injuries to personnel and others, uninsured losses from major accidents can b...

  • Safety Equipment in Oil and Gas Industry

    Oil and gas companies are repeatedly cited by regulatory organizations for poor training and maintenance on providing safety equipment to their refinery workers. Managers...

  • Job Safety & Hazard Analysis (JSA/JHA)

    Health and safety awareness is an essential feature of the training and development of staff, but more importantly, the pro-active prevention of work related accidents an...

  • Radiation Protection and Safety of Radiation

    A two steps course designed to meet the requirements of the accreditation body and is so structured to meet national requirements and recommendations and is ideal for all...

  • Project Health, Safety and Environmental Review (PHSER)

    The objective of this course is to promote Health, Safety & Environment of person working with different companies and prescribe certain rules, procedures and safe pr...

  • Advanced Incident Management

    This training introduces the participants to the workplace hazards categories and the Hierarchy of Control strategies for controlling hazards in the workplace. The course...

  • Safe Handling of Hazardous Waste and Solid Waste

    This is a course which is designed to teach attendees about Hazardous and non-Hazardous Wastes, Hazardous Materials, the difference between the two, and the transportatio...

  • Health, Safety and Environment Impact Assessment (HSEIA)

    HSEIA is a systematic process of identifying HSE impacts of existing, new or substantially altered projects, and establishing mitigation requirements. This course starts ...

  • Assessment of Risk to Health From Chemical Substances (Coshh Compilance)

    Exposure to chemicals is one of the most common hazards in occupational settings. Where individuals are exposed to chemical substances at work risk assessments are requir...

  • Occupational Health & Safety

    This course is specially designed to offer an overview into occupational health and safety practices that can be applied to any business environment. Occupational health ...

  • Advanced Incident Investigation

    Most organizations have Incident investigation procedures. However, these procedures are often based on a blame culture and do not inspire the investigator to find and co...

  • Hazmat & Hazwoper

    This course covers broad issues pertaining to the hazard recognition at work sites. OSHA has developed the HAZWOPER program to protect the workers working at hazardous si...

  • Hazardous Area Classification and Control of Ignition Sources

    This course will provide a broad overview of hazardous area classifications and the types of protection techniques involved. When electrical equipment is used in, around,...

  • Fire Fighting & SCBA Handling

    This course is designed to train both offshore and onshore fire fighters with the knowledge and skills to safely and effectively respond to a fire and the use of equipmen...

  • Personal Protective Equipments (PPE)

    This course covers types, selection, maintenance, and care of personal protective equipment in the workplace. The types of personal protective equipment (PPE) covered in ...

  • Process Safety and Hazard Analysis

    The risk review techniques most popular for initial PHAs of entire units or of large projects and PHA revalidations are hazard and operability (HAZOP) analysis and what-i...

  • Health and Safety in Management Warehousing

    Participants are shown how to evaluate procedures and make the needed changes to methods to improve health and safety, handling of material and customer service. For thos...

  • Production Optimization Using Nodal Analysis

    This course is designed to provide the best understanding of all aspects used in Nodal analysis approach starting from the fundamentals and up to the parameters used for ...

  • Fundamentals of Vibration For Test Applications

    Random vibration and shock are important in most engineering applications where the product is exposed to transportation and to possible vibration and shock during servic...

  • Handling & Transportation of Hazardous Substances

    Compliance Solutions Course meets OSHA requirements for training of personnel engaged in hazardous waste operations as outlined in 29 CFR 1910.120, including removal or h...

  • Defensive Driving

    The defensive driving course is a proven program designed to produce fewer company-vehicle collisions, less absenteeism due to injuries and court time and life-long safe ...

  • Managing Warehousing & Inventory Effectively

    Participant learn the key aspects of inventory control and materials handling. They develop their knowledge of receiving and storing materials with an eye to greater prof...

  • Modren Trends In Purchasing & Warehouse / Stores Management

    The program addressed the concept, importance and goals of warehouse and stores management, warehouse control and assessment, among other topics. By the end of the pro...

  • Warehouse and Distribution Management

    Gain an overview of warehouse management, warehouse operations, warehouse management systems, material handling systems, and the warehouse workforce. Explore paperless wa...

  • Warehouse Manager Roles

    The course participants will learn the fundamentals roles of any successful warehouse manager. They will gain an understanding of how warehouse operations are managed eff...

  • Advanced Warehouse, Stores & Material Management

    The course participants will learn the fundamentals principles of the physical management of stock, why companies hold stock, how they acquire it and how they control and...

  • Effective Warehouse Management

    This course is designed for junior and middle managers who are responsible for warehouse and distribution planning and management. This training programmed is designed...

  • Warehouse & Store Management

    Warehouses and stores are often under-rated operations in organizations, yet they are essential in providing customer service. The purpose of this seminar is to show h...

  • Warehouse Supervisor Roles

    The course participants will learn the fundamentals roles of any successful warehouse manager and supervisor. They will gain an understanding of how warehouse and distrib...

  • Warehouse Management and Storekeeping

    Warehouse or store management and storekeeping is the process of storing raw materials or goods under the supervision of a person called store keeper or store controller ...

  • Certified Transport Manager

    It will give a structured approach so delegates can analyze and then improve their transport operations. Freight transport is a critical and costly function that is frequ...

  • Certificate in Logistics and Supply Chain Management

    It has now been established without any doubt whatsoever that lean supply chains and efficient logistics systems lead directly to increased bottom line profits. Leadin...

  • Loading Shipping and Marketing Refinery Products

    Over the past decade, there has been significant volatility in the profitability of petroleum refining. In order to put this volatility in perspective and to gain some in...

  • International Ship & Port Facility Security Code – ISPS

    The International Ship and Port Facility Security Code (ISPS Code) is a comprehensive set of measures to enhance the security of ships and port facilities, developed in r...

  • Container Ship Loading Discharging Operation

    The participants of this course will have the opportunity to observe cargo handling in a major modern international seaport and get acquainted with cargo handling techniq...

  • Handling Cargo & Shipping Documentation Through Customs and Duty Offices

    Operating procedures in the sea cargo field may seem complex in terms of the methods used for the handling and shipping of sea cargo. This is a step-by-step training cour...

  • Ships and Marine Ports Management

    This course is designed to provide participants with professional education related to the transportation system and the operations of ports, vessels and marine terminals...

  • Ships and Port Management

    Shipping is a key link in the global supply chain and accounts for over 95 per cent of all imports and exports and with the growing demand of a global population, levels ...

  • Health & Safety in a Logistics Environment

    The programme is divided at three levels, starting from employees who work within the warehouse environment, moving on to personnel with supervisory and overall responsib...

  • Logistics and Transport Management

    Effective management of the flow of materials throughout an organization’s supply chain is of critical importance. In this program you will learn how to: Utilize mod...

  • Successful Fleet and Transport Management

    Transportation activities can account for over 70% of an organization’s supply chain costs. Thus, it is vital that an organization gets the transportation function righ...

  • Advanced Freight Forwarding

    This course will look into freight forwarding in relation to international logistics partners, international supply chain analysis, ocean bills of lading, common carriers...

  • Basic Freight Forwarding Operations

    This type of programme will provide more insight to the Shipping and Logistics process improvement and knowledge of the environment of managing suppliers and undertake ef...

  • Fundatmental and Anatomy of Shipping Logistics

    Why a course on Fundamentals & Anatomy of Shipping Logistics? Being an expert in one field is no longer enough - an awareness of the whole business is essential. Envi...

  • Freight and Cargo Management

    International trade has been conducted by many companies for many years-in more recent times however, the growth in international sourcing/importing has meant that many c...

  • Advanced Logistics Management

    There is dynamic trade of relationship between the cost, service and productivity levels in the interacting supply chain operations. Doing things better therefore involve...

  • Managing Freight & International Transport Operations

    Freight transport is a critical and costly function that is frequently overlooked. Yet the benefits from efficient control and administration of operations and transport ...

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